Engage with existing customers considering cancellation to understand concerns and develop retention strategies.
Resolve customer issues by coordinating with teams and presenting tailored service options.
Work toward retention targets while balancing customer needs with business goals.
The company focuses on strengthening customer relationships and reducing cancellations in a competitive service environment. It values customer-focused, results-driven professionals and offers a collaborative, performance-driven workplace.
Manage a portfolio of dealer accounts, driving software utilization and measurable ROI.
Build strong relationships with dealership stakeholders and conduct strategic needs assessments.
Identify at-risk clients and develop action plans to retain and grow revenue through upsells.
AutoFi provides digital commerce technology that powers sales and finance experiences for automotive brands and dealers. Backed by major investors and funded for growth, its diverse team across the U.S. and Canada is empathetic, gritty, curious, and humble.
Manage daily service of accounts and support innovative transportation services.
Liaise between EverDriven, providers, districts, and parents to ensure safe transport.
Recruit and credential providers; oversee field operations and client retention.
EverDriven partners with school districts to provide safe, reliable transportation for students in need, including those experiencing homelessness, disabilities, or outside traditional bus routes. The company is guided by integrity, teamwork, and continuous improvement in a tech-powered, human-led model.
Provide exceptional and timely inbound customer support via phone and email.
Educate customers on the Yelp Restaurant product suite to resolve business needs and retain their business.
Adapt product recommendations to client needs by asking probing questions and finding solutions.
Yelp connects people with great local businesses through its platform and restaurant tools like Yelp Reservations and Yelp Waitlist. The Restaurants division is a fast-paced, growth-minded startup environment that values collaboration and impact.