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Symplicity
Symplicity
3 open remote positions
Symplicity provides employability and student success solutions for higher education institutions, helping support students from career development to alumni engagement. Their technology is used by over 30 million students worldwide, and they foster an inclusive, diverse, and collaborative workplace.
Open Positions
Build and maintain strong, trusted relationships with assigned clients as a strategic advisor and primary point of contact. Drive product adoption, identify upsell opportunities, and partner with clients to establish KPIs and success measures. Monitor client health, provide training and support, and collaborate cross-functionally to ensure a seamless customer experience.
Client Success
Account Management
Communication
Problem-solving
SaaS
Own client onboarding end-to-end, including project plans, system configuration, and training for universities in the LAC region. Act as a trusted advisor, building strong relationships and ensuring clients maximize value from Symplicity solutions. Run client workshops in Spanish, English, or Portuguese, managing multiple projects in a fast-paced international environment.
Project Management
Client Onboarding
SaaS
Higher Education
Spanish
Create, execute, and monitor test cases to ensure consistent, high-quality releases with minimal defects. Create and maintain automated API tests and develop automated tests using Playwright. Collaborate with product, design, and development teams to ensure the quality of software releases.
Test Automation
Playwright
Cypress
Postman
CI/CD