Similar Jobs
See allClient Success Manager
Symplicity & Orbis Communications
Canada
Customer Success
Client Management
SaaS
Account Manager - Client Success Team
Subsplash
US
Account Management
Client Success
SaaS
Implementation Manager - LAC
Symplicity
Latin America
Project Management
Client Onboarding
SaaS
Senior Client Success Manager
Tree Traction
South Africa
Client Relationship Management
Upselling
Marketing
Client Success Advisor
Safeguard Global
Global
Customer Success
Relationship Building
Salesforce
Essential Responsibilities:
- Build and maintain trusted relationships with assigned clients, acting as strategic advisor and primary point of contact.
- Drive product adoption, identify upsell opportunities, and lead implementation and onboarding.
- Monitor client health, turn around at-risk accounts, and provide training and support.
Qualifications & Skills:
- Bachelor's degree with experience in client success or account management, ideally in SaaS or higher education.
- Strong communication, problem-solving, and organizational skills with a customer-focused mindset.
- Self-motivated and able to work independently in a remote environment.
About Symplicity:
- Global leader in employability and student success solutions for higher education.
- Technology used by 30 million students worldwide, with a collaborative and inclusive culture.
Symplicity
Symplicity provides employability and student success solutions for higher education institutions, helping support students from career development to alumni engagement. Their technology is used by over 30 million students worldwide, and they foster an inclusive, diverse, and collaborative workplace.