Remote Quality assurance Jobs · Brazil

• Lead complex research studies, setting research standards and shaping product vision.
• Drive user-centered decision-making at the executive level and influence product strategy.
• Partner with product, design, and engineering to identify research opportunities.

Mozilla Corporation is a non-profit-backed technology company that has shaped the internet for the better over the last 25 years. They have more than 225 million people around the world using their products each month and are helping to reclaim an internet built for people, not companies.

• Own and evolve Caribou’s agent-facing tooling experiences, from discovery to launch to iteration.
• Drive bottom of funnel conversion and agent efficiency by improving agent workflows and introducing AI and automation for Sales & Operations.
• Partner with Design and Engineering to deliver high-quality, intuitive user experiences for internal users.

Caribou aims to provide financial freedom to its customers. They build technology to pair customers with community banks and credit unions, assisting them in reducing their monthly auto expenses. Caribou is backed by investors, including QED Investors and Goldman Sachs, and led by leaders from the technology, automotive, and finance industries.

• Review, validate, and process dispatch requests to ensure complete and accurate scope of work prior to scheduling.
• Coordinate and schedule field technicians for installs, surveys, go-lives, circuit activations, and related on-site work.
• Serve as the primary dispatch communication hub between internal teams, vendors, and customers.

South Star empowers businesses in the telecom sector by providing support and management solutions for their IT infrastructure. Based in Navi Mumbai, they specialize in offering a wide range of services with a focus on the telecom sector.