Build and maintain strong, trusted relationships with assigned clients as a strategic advisor and primary point of contact.
Drive product adoption, identify upsell opportunities, and partner with clients to establish KPIs and success measures.
Monitor client health, provide training and support, and collaborate cross-functionally to ensure a seamless customer experience.
Symplicity provides employability and student success solutions for higher education institutions, helping support students from career development to alumni engagement. Their technology is used by over 30 million students worldwide, and they foster an inclusive, diverse, and collaborative workplace.
Own the full onboarding journey for net-new customers, from setup to live handoff with Customer Success.
Manage multiple concurrent onboardings in a high-volume environment with 1:1 and group training.
Drive customers to adoption and self-sufficiency, collaborating cross-functionally to improve the onboarding playbook.
Roofr provides a CRM platform for roofing businesses, integrating sales tools, payments, and material ordering. They are a successful startup with a strong culture and financials, offering growth opportunities.
Own the full customer lifecycle, acting as a trusted advisor to help clients maximize value from Symplicity and Orbis solutions.
Facilitate discovery workshops and translate business requirements into actionable recommendations for internal and external teams.
Proactively identify at-risk clients, drive adoption, and uncover upsell opportunities while supporting billing and community initiatives.
Symplicity & Orbis Communications creates innovative technology solutions for post-secondary institutions, helping universities improve student experiences and strengthen connections. The company fosters a collaborative and supportive culture focused on employee wellbeing, professional development, and team engagement.
Lead multiple concurrent Smartsheet implementations across client industries, ensuring customers gain maximum value from the platform.
Collaborate with customer stakeholders to manage timelines, scope, and change requests while designing and building Smartsheet solutions.
Serve as an advisor on best practices and platform capabilities, identifying expansion opportunities and meeting KPI targets.
Smartsheet is a platform that helps teams manage work and scale solutions, now combining human teams with AI agents to automate tasks and uncover insights. The company fosters an environment where ideas are heard, contributions have real impact, and diverse perspectives are welcomed.
Own the onboarding lifecycle for multifamily real estate partners, from sales handoff through first 90 days post-launch.
Coordinate technical setup, data migration, and integrations with property management systems like Yardi and AppFolio.
Align Sales, Client Success, Field Operations, and Product to ensure fast time-to-value and strong adoption.
Fetch is a PropTech company that provides a platform for multifamily real estate partners to improve property operations, resident retention, and portfolio performance. The company is a growing, remote-friendly team that values customer-centric leadership, process improvement, and a flexible work culture.
Guide enterprise clients through successful implementation and early stages of their customer journey.
Lead onboarding projects from planning through adoption, keeping timelines and stakeholders aligned.
Coordinate cross-functional internal teams and provide product education to ensure smooth client experience.
Our partner company provides compliance solutions, including KYC, transaction monitoring, and AML services. They operate globally with a remote-first culture, valuing diversity and offering professional development, flexible hours, and team offsites.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Manage end-to-end NetSuite and ERP implementation projects across the full project lifecycle.
Coordinate cross-functional teams, client stakeholders, budgets, timelines, and risks.
Act as primary client contact and lead discovery, planning, and go-live activities.
RYZ Labs is a startup studio founded in 2021 by lifelong entrepreneurs with experience at major tech companies and consumer brands. The team is remote across the US and Latam, focused on building scalable, resilient products and fostering a culture of ownership, humility, and impact.
Own the onboarding and rollout program for large enterprise clients, from pre-sale handoff through the first 90 days of adoption.
Serve as the main point of contact for rollout, leading status meetings and aligning resources across Sales, Marketing, Product, and Customer Success.
Track adoption signals, analyze trends, and build scalable processes for smoother onboarding across future clients.
AlphaSense provides AI-driven market intelligence and search, trusted by over 6,000 enterprise customers including a majority of the S&P 500. Founded in 2011, the company is headquartered in New York City with more than 2,000 employees across the globe.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Lead end-to-end software implementation projects from requirements to go-live.
Configure workflows, APIs, and data migrations for legal clients.
Manage project plans, testing, and cross-functional collaboration.
Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.
Lead technical implementation and coordination of customer onboarding in a fast-growing SaaS environment.
Combine hands-on engineering expertise with project management to ensure seamless integrations and successful customer launches.
Collaborate with onboarding, customer success, and engineering teams to resolve technical challenges and improve processes.
A fast-growing SaaS company leveraging AI-driven innovation in partnership management. It is a high-growth, profitable business with a collaborative culture and experienced teams.
Drive revenue growth by selling Gurobi software to new and existing clients.
Build and maintain customer relationships, securing satisfaction with products.
Collaborate with sales teams, maintain CRM, and report on customer needs.
Gurobi Optimization empowers customers to expand their use of mathematical optimization technology to make smarter decisions and solve complex business problems. The company looks for passionate, dedicated, innovative game-changers to join their team.
Manage a portfolio of higher education customers across Spain and France, driving adoption, satisfaction, retention, and long-term success.
Build strong relationships with stakeholders from Deans to instructors and execute account plans aligned with customer goals.
Collaborate with Sales, Product, Marketing, and Solutions teams to identify upsell, cross-sell, and renewal opportunities.
Turnitin is a global education technology company that develops learning integrity solutions used by over 16,000 institutions worldwide. With a remote-first culture and team members in over 35 countries, it fosters a diverse, collaborative environment focused on improving learning outcomes.
Manage a portfolio of customers throughout the post-onboarding journey, focusing on retention, adoption, and revenue growth.
Conduct strategic meetings, product demos, and training sessions in Spanish for clients and partners in Mexico.
Monitor health scores and business metrics to proactively identify risks, opportunities, and expansion potential.
Partner is a SaaS company providing omnichannel customer engagement software. They are a growing team with a data-driven culture, using AI tools and collaboration to deliver customer success.
Own the end-to-end implementation lifecycle for new clients, from configuration and training through go-live.
Deliver Guided and Premium implementation services across ClearGov's Budgeting Suite, including paid training and workshops.
Drive adoption, manage client expectations, and collaborate cross-functionally to ensure long-term partnership value.
ClearGov builds a modern financial operating platform for US local governments and school districts, helping them plan, budget, report, and communicate finances. Trusted by more than 2,000 public sector organizations, ClearGov offers a collaborative, high-performing, and remote-friendly culture.
Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture and business outcomes.
Bridge the technical-business gap by working with senior stakeholders to define success for proofs-of-concept.
Partner with Account Executives to drive revenue growth as the key technical contact for customers.
Mixpanel is the leading product intelligence and analytics platform that helps companies understand how people use their products. Trusted by more than 29,000 companies, Mixpanel's culture focuses on bold bets, insight, teamwork, candor, customer focus, and simplicity.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.