Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.
Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Lead and mentor Implementation Specialists and Senior Consultants delivering complex technical onboarding and integrations.
Own escalations, resolve technical blockers, and drive root-cause fixes with Support, Product, and R&D.
Run delivery, forecast capacity, and build playbooks and AI-enabled automation to scale customer outcomes.
ChartHop is an AI-powered people platform helping organizations plan, operate, and make confident decisions about their workforce. It serves mid-market and enterprise B2B SaaS customers and is focused on scaling delivery through AI-enabled automation and metric-driven processes.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Own the post-sale relationship for Rafio, from developing client agreements through onboarding to confident, independent daily use.
Scope, build, and troubleshoot integrations connecting Rafio to customers' existing systems and data, driving adoption and expansion.
Serve as the liaison between clients and the platform team, triaging requests, building scalable systems, and eventually leading the customer success team.
Raftelis is a management consulting firm helping local governments and utilities thrive through finance, assessment, communications, technology, executive recruitment, and strategic planning. The company has served more than 700 organizations in the past year, has a dozen-plus offices across the US, and is certified as a Great Place to Work with a culture focused on work-life balance and genuine care.
Lead customer onboarding and implementation for API customers, from kickoff to successful go-live.
Translate business needs into practical API solutions and troubleshoot technical integration challenges.
Drive adoption, retention, and customer success by managing relationships and developing scalable resources.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair, objective review process. It is a distributed, remote-first organization that values trust, collaboration, and data privacy.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships.
Handle onboarding of multiple clients simultaneously while understanding their technical requirements.
Collaborate with internal teams to address client needs and identify upselling opportunities.
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets with its AI-native platform. Founded in 2019, this Series C startup headquartered in Mountain View, California, is consistently updated with the latest AI innovations.
Own technical discovery and demos, surfacing integration risks early
Scope APIs and CRMs, then drive implementation through go-live
Partner with sales and post-sales to ensure successful onboardings
We are a small, ambitious team building AI that transforms how service businesses grow. We move fast, value speed, ownership, and impact, and care about great engineering and each other.
Lead and project manage integration workstreams for customer implementations.
Build and deploy reusable, well-documented integrations while partnering with Platform Engineering.
Engage directly with customers and vendors to scope, build, and troubleshoot integrations.
Ridgeline is the first front-to-back system of record for investment managers, powered by a single real-time data set and embedded AI. Founded by Dave Duffield and recognized as a Best Workplace for Innovators, the company is headquartered in Lake Tahoe with offices across the US.
Own the onboarding lifecycle for multifamily real estate partners, from sales handoff through first 90 days post-launch.
Coordinate technical setup, data migration, and integrations with property management systems like Yardi and AppFolio.
Align Sales, Client Success, Field Operations, and Product to ensure fast time-to-value and strong adoption.
Fetch is a PropTech company that provides a platform for multifamily real estate partners to improve property operations, resident retention, and portfolio performance. The company is a growing, remote-friendly team that values customer-centric leadership, process improvement, and a flexible work culture.
Own the technical setup and integrations configuration for customers, ensuring requirements are met.
Deliver world-class customer experience through clear communication and proactive project management.
Manage data migration and collaborate with Product and Engineering to resolve integration challenges.
HR Acuity is the leading provider of employee relations case management and investigation software. It is a fast-growing, innovative company led by a female founder and CEO, with an inclusive, all-in culture that values diversity and authenticity.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Own the full customer implementation journey from signed agreement to go-live.
Configure integrations like Shopify and Klaviyo and build scalable onboarding playbooks.
Lead customer relationships and handle escalations while collaborating with Sales and Engineering.
The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.
Own each new brand from signed contract to live, starting from sales handoff through technical setup and use case creation.
Build repeatable onboarding playbooks and leverage AI to automate workflows as the team scales.
Partner with Sales and Engineering to resolve escalations and hand off successful accounts to CSMs.
OuterSignal builds a customer intelligence layer for commerce, showing brands who their customers really are beyond the transaction. It is a small, high-performing team backed by world-class investors, building a category-defining platform.
Lead end-to-end software implementation projects from requirements to go-live.
Configure workflows, APIs, and data migrations for legal clients.
Manage project plans, testing, and cross-functional collaboration.
Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.