Own the onboarding lifecycle for multifamily real estate partners, from sales handoff through first 90 days post-launch.
Coordinate technical setup, data migration, and integrations with property management systems like Yardi and AppFolio.
Align Sales, Client Success, Field Operations, and Product to ensure fast time-to-value and strong adoption.
Fetch is a PropTech company that provides a platform for multifamily real estate partners to improve property operations, resident retention, and portfolio performance. The company is a growing, remote-friendly team that values customer-centric leadership, process improvement, and a flexible work culture.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
You will be the technical troubleshooter helping customers unblock issues and debug integration problems.
You will respond to support tickets, own issues from investigation to resolution, and collaborate with Customer Success Managers.
You will build and maintain a knowledge base, track support patterns, and proactively help customers avoid pitfalls.
EULER is an AI-native PRM for modern partnership teams, replacing manual work and making partner revenue scalable. The company grew 600% YoY, serves industry leaders like Anthropic and Starlink, and has a fast-moving, intentional culture focused on delivering real value.
Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.
Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.
Manage client onboarding and end-to-end integrations for fraud and compliance products.
Translate technical requirements into scalable solutions, owning APIs, SDK docs, and support materials.
Collaborate with internal teams and clients to drive successful, timely deployments.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. With hubs in multiple cities, Sardine is a remote-first company with a globally distributed team of self-motivated individuals.
Own each new brand from signed contract to live, starting from sales handoff through technical setup and use case creation.
Build repeatable onboarding playbooks and leverage AI to automate workflows as the team scales.
Partner with Sales and Engineering to resolve escalations and hand off successful accounts to CSMs.
OuterSignal builds a customer intelligence layer for commerce, showing brands who their customers really are beyond the transaction. It is a small, high-performing team backed by world-class investors, building a category-defining platform.
Lead and project manage integration workstreams for customer implementations.
Build and deploy reusable, well-documented integrations while partnering with Platform Engineering.
Engage directly with customers and vendors to scope, build, and troubleshoot integrations.
Ridgeline is the first front-to-back system of record for investment managers, powered by a single real-time data set and embedded AI. Founded by Dave Duffield and recognized as a Best Workplace for Innovators, the company is headquartered in Lake Tahoe with offices across the US.
Lead technical discovery and solution design during late-stage sales for strategic clients, creating complex implementation plans.
Own technical implementation and optimization, serving as the primary technical contact for advanced issues.
Mentor junior engineers, drive process improvements, and use AI to automate recurring deliverables.
Rithum is the world's most trusted commerce network, providing an unmatched platform for brands and retailers to accelerate growth, optimize operations, and enhance margins. More than 40,000 companies trust Rithum, representing over $50 billion in annual GMV, with a team that values smart risk-takers, collaboration, and work-life balance.
Lead customer onboarding and implementation for API customers, from kickoff to successful go-live.
Translate business needs into practical API solutions and troubleshoot technical integration challenges.
Drive adoption, retention, and customer success by managing relationships and developing scalable resources.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair, objective review process. It is a distributed, remote-first organization that values trust, collaboration, and data privacy.
Build internal tools and automations for Sales and Growth teams to boost efficiency.
Identify and operationalize data signals for account sourcing and prioritization.
Work directly with GTM to translate business needs into production-grade technical solutions.
Engine is an all-in-one travel and spend management platform trusted by 38K+ businesses and 1.8M+ travelers, built on proprietary technology. With 1,000+ employees, we're a fast-growing company recognized as a Best Place to Work and innovator in travel tech, fostering an ambitious, high-performance culture.
Own the technical setup and integrations configuration for customers, ensuring requirements are met.
Deliver world-class customer experience through clear communication and proactive project management.
Manage data migration and collaborate with Product and Engineering to resolve integration challenges.
HR Acuity is the leading provider of employee relations case management and investigation software. It is a fast-growing, innovative company led by a female founder and CEO, with an inclusive, all-in culture that values diversity and authenticity.
Own customer onboarding and implementation for the Network Inventory SaaS product.
Lead biweekly customer calls, manage communications, and oversee an offshore team.
Design scalable workflows and collaborate with Sales, Operations, Engineering, and Product.
Lightyear builds software that revolutionizes telecom management for hundreds of enterprises, automating procurement, inventory, and bill payment. Backed by nearly $65M from top investors, they serve clients like Honeywell and Palo Alto Networks, fostering a culture of innovation.
Run customer onboarding end-to-end: connect cloud accounts, deploy sensors, and achieve first blocked change.
Write and tune SQL-based policies mapped to compliance frameworks, minimizing false positives.
Debug customer environments, provide structured feedback to engineering, and create reusable playbooks.
Linro is a Berlin-based cloud security company building a real-time, agentic cloud-security platform. Founded in 2026 and built fully remote across Europe, Linro's platform is real and working with plenty still to shape.
Own the end-to-end onboarding experience for enterprise customers from kickoff through go-live across all locations.
Build implementation project plans, configure POS, lead data migration, and coordinate hardware deployment and training.
Serve as primary customer contact, run status meetings, and partner with internal teams to ensure successful rollouts.
Scotch is building the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce into one platform. The company is a rapidly scaling startup backed by leading investors, recognized by Forbes, and operating in the $1.6T beverage alcohol market.
Own technical planning and delivery for partner integrations, from architecture through launch.
Manage a portfolio of ecosystem areas, prioritize engagements, and drive technical outcomes.
Develop deep expertise in Stripe's app and developer platform to influence product roadmap.
Stripe is a financial infrastructure platform for businesses, enabling companies to accept payments and grow revenue. With a mission to increase the GDP of the internet, Stripe is a large enterprise with a culture focused on innovation and impact.
Own the post-sale relationship for Rafio, from developing client agreements through onboarding to confident, independent daily use.
Scope, build, and troubleshoot integrations connecting Rafio to customers' existing systems and data, driving adoption and expansion.
Serve as the liaison between clients and the platform team, triaging requests, building scalable systems, and eventually leading the customer success team.
Raftelis is a management consulting firm helping local governments and utilities thrive through finance, assessment, communications, technology, executive recruitment, and strategic planning. The company has served more than 700 organizations in the past year, has a dozen-plus offices across the US, and is certified as a Great Place to Work with a culture focused on work-life balance and genuine care.
Guide enterprise clients through successful implementation and early stages of their customer journey.
Lead onboarding projects from planning through adoption, keeping timelines and stakeholders aligned.
Coordinate cross-functional internal teams and provide product education to ensure smooth client experience.
Our partner company provides compliance solutions, including KYC, transaction monitoring, and AML services. They operate globally with a remote-first culture, valuing diversity and offering professional development, flexible hours, and team offsites.
Own the full customer implementation journey from signed agreement to go-live.
Configure integrations like Shopify and Klaviyo and build scalable onboarding playbooks.
Lead customer relationships and handle escalations while collaborating with Sales and Engineering.
The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.
Own the technical side of the sales process end-to-end, from pilot planning to integration execution.
Validate real-world telematics data and implement ingestion pipelines, mappings, and webhooks.
Surface field insights to drive product roadmap and build the Sales Engineering function from the ground up.
Catena is the universal API for fleet telematics data, giving insurers, TMS providers, and freight-tech platforms a single integration to access carrier vehicle data across every major ELD and telematics provider. It is an early-stage startup with $8.25M raised, a remote-first culture, and customers already using its platform in production.
Deliver technical expertise and strategic guidance to enterprise clients through complex API integrations.
Act as the primary advisor to technical leads and executives, bridging business and technology.
Own end-to-end onboarding, testing, and training to drive successful adoption and customer ROI.
Deliverect is an API-first platform for food and retail, providing connected on- and off-premise solutions. It's a rapidly scaling SaaS unicorn with a diverse, international culture focused on innovation.