- Lead and scale a frontline customer team.
- Own daily performance and service.
- Build systems and automation for amazing customer experiences.
Fetch
4 open remote positions
They are looking for someone to lead and scale a frontline customer team. Fetch is a startup or high-growth company that emphasizes innovation and teamwork.
Salary Distribution 3 of 4 jobs
$26
Min
$72,013
25th
$144,000
Median
$162,000
75th
$180,000
Max
PTO Distribution 1 of 4 jobs
4w
Min
4w
25th
4w
Median
4w
75th
4w
Max
Benefits Overview 3 of 4 jobs
Lunch
(2)
401(k)
(1)
Commuter Benefits
(1)
Dental
(1)
EAP
(1)
Medical
(1)
PTO
(1)
Tuition Assistance
(1)
Vision
(1)
Open Positions
$168,000–$180,000/yr
- Define and execute the short-to-medium-term roadmap for the broker channel.
- Own the development of our internally built broker portal, focusing on providing brokers with data and insights.
- Work closely with the Partnership team to intake requests, while critically evaluating them against business goals and technical feasibility.
$132,000–$144,000/yr
- Drive key retention and engagement metrics by identifying and launching high-value features.
- Act as a "product therapist" for the business, maximizing the use of the existing feature set and internal toolkits.
- Lead the discovery process to separate the "nice-to-haves" from the "must-haves".
$21–$26/hr
US
4w PTO
- Adjudicate claims in accordance with the Terms & Conditions of the individual pet’s policy
- Review medical records, lab results, invoices, and claims forms for complete and thorough assessment
- Verify claims coverage through in-depth knowledge of policy Terms & Conditions