Investigate complex Homeowners/Commercial claims to confirm facts and cause of loss.
Compare investigation facts against policy to determine coverage of claim.
Assess and determine extent of damages, document with photos, measurements, repair estimate.
Mercury has been helping people reduce risk and overcome unexpected events for over 60 years. They are a team that encourages growth, fun, and collaboration, embracing diverse perspectives and offering competitive compensation and benefits.
Support day-to-day Payroll processing for a fast-growing veterinary services organization of 4000+ employees, ensuring accurate and timely processing.
Partner with HR, Accounting, Operations, and other cross-functional teams to ensure seamless integration of payroll processes.
Resolve complex payroll issues and discrepancies, ensuring prompt and accurate resolution within 48 business hours.
Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. They provide world-class business solutions, with core values written with PETS in mind: Passion, Engagement, Trust, and Service.
Investigate, evaluate, analyze, negotiate, and settle residential property claims.
Maintain ongoing communication and status updates to customers until file closure.
Determine appropriate settlement amount based on independent judgment and estimates.
Max Insurance is an insurance carrier focused on providing customer experiences to Canadians. They are looking for smart, motivated claims professionals to join their energetic and rapidly growing team where they emphasize flexibility & benefits.
Investigate and resolve Homeowners claims of moderate complexity in a prompt and efficient manner.
Use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting.
Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.
Mercury Insurance has been helping people reduce risk and overcome unexpected events for more than 60 years. They are one team with a common goal to help others, having a diverse perspectives where everyone is included, to serve customers from all walks of life.
Represent the Ollie brand voice to our current and prospective customers.
Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents.
Manage customer relationships across multiple channels, including emails, phones, our order management system, and more!
Ollie is dedicated to improving the lives of pets and pet parents nationwide by providing human-grade pet food tailored to each dog’s nutritional needs, delivered directly to customers’ doors. As a growing team, they foster a company culture that values its work and team members.
Prepare documentation, review claim history, and investigate requests.
Utilize available resources to investigate claim situations for cases.
Follow-up with responsible departments and delegated entities to ensure compliance.
Centivo is an innovative health plan for self-funded employers, aiming to provide affordable, high-quality healthcare. They work with employers ranging in size from 51 employees to Fortune 500 companies and are headquartered in Buffalo, NY with offices in New York City and Buffalo.
Provide outstanding customer service to both internal and external clients and educate clients on services and goods regarding Wellness Plans.
Collect payment and cancel Wellness Plans, and show empathy and compassion while communicating with clients of deceased pets.
Educate and negotiate in order to retain Banfield’s Wellness Plan clients using various strategic preservation techniques.
Banfield Pet Hospital is a community of caring people committed to their purpose: A better world for pets. They are bonded by a commitment to create an inclusive environment where associates can be themselves, valuing differences and upholding the health and well-being of their associates.
Review, analyze, and process moderately complex to complex workers compensation claims.
Make decisions about liability/compensability and negotiate settlements.
Manage an inventory of commercial property/casualty claims.
Liberty Mutual is a fast-growing company that consistently outpaces the industry in year-over-year growth. They offer comprehensive benefits, flexible workplace options, and professional development in an inclusive environment where everyone can thrive.
Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims.
Liberty Mutual provides insurance products and services. They aim to create a workplace where everyone feels valued and supported, offering comprehensive benefits and professional development opportunities to foster an inclusive culture where employees can thrive.
Provide support for retaining our core vet users on the platform.
Assist veterinarians in fulfilling shifts that align with their schedules.
Proactively address any rainy-day scenarios and resolve any user issue.
Roo is on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility. They are the industry-leading veterinary staffing platform, connecting veterinary professionals with animal hospitals.
Managing multiple claims units/teams; Requires general knowledge of workers’ compensation statutes, regulations and compliance within the jurisdictions.
Provide strategic direction for the appropriate analysis of claims ensuring they are resolved in an equitable and timely.
Ensure the early recognition of exposures and setting of appropriate case reserves to ensure that future claim costs are accurately estimated.
Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F has more than 2000 employees and they are winning recognition as a great place to work, earning several workplace and wellness awards.
Act as the main point of contact for all client day-to-day communication and oversight
Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients
Vetcove is modernizing the $50 billion-plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors, they're a fast-growing, mission-driven company.
Educate and support customers requesting to cancel their policy by delivering exceptional service through inbound calls and email.
Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines.
De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion’s core values.
Trupanion is a leading provider of medical insurance for cats and dogs in North America with a mission to help loving, responsible pet owners budget and care for their pets. They offer a collaborative pet-friendly environment where everyone is encouraged to be themselves.
Review searches and policies received to ensure compliance with order request guidelines.
Manage search invoices in system and check payments for workshare policies.
Assist with Attorney Title Certification Requests and requests for additional documents from vendors.
Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation.
Manage the insurance claims process and provide customer service to clients.
Analyze and approve claims and determine coverage based on medical necessity.
Resolve discrepancies, secure proper reimbursement, and follow regulations and guidelines.
CommuniCare Family of Companies delivers person-centered care as a national leader in post-acute care. They operate over 150 facilities, employing more than 19,000 employees across six states, and are dedicated to improving the lives of seniors.
Oversee a team of Claims Analysts and outsourced vendor staff.
Ensure team meets quality, production, and service expectations.
Address complex claims and customer service inquiries.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, while not replacing human judgement in the final hiring decisions.
Utilizing healthcare experience to perform audit recovery procedures.
Identifying and validating incorrect claim payments.
Researching reimbursement regulations for claim payment compliance reviews and documentation to support current audit findings.
Cotiviti Healthcare is the payment accuracy expert, working with healthcare organizations to recover money, improve processes, strengthen relationships, and maximize their value. They are a well-established company with competitive pay, opportunities to develop professionally, and excellent benefits.
Assists in handling coverage applications and claims processes.
Helps share complex information about life and accident benefits.
Operates professionally while helping with sensitive situations.
PEHP Health & Benefits, a division of the Utah Retirement Systems, provides medical, dental, life, and long-term disability insurance plans. They are a government entity committed to customer value, market excellence, and healthcare improvement, offering competitive salaries, generous benefits, and work-life balance.
Audits FEP claims, customer service inquiries, member and group enrollment activities in accordance with Plan Incentive Program (PIP) guidelines.
Supports IA and SIU with assistance as needed.
Utilizes the internal SharePoint Audit tool to communicate findings and follow up assuring corrective action is taken and documented.
Capital Blue Cross is committed to going the extra mile for their team and community. It's why their employees consistently vote them one of the “Best Places to Work in PA.”
Act as the main point of contact for all client day-to-day communication and oversight
Project manage campaign execution to ensure all campaign requirements and timelines are met
Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance
Vetcove offers a suite of platforms featuring a procurement marketplace, an ecommerce experience, and a practice management system. With backing from Y Combinator and top venture investors, they're a fast-growing, mission-driven company that over 25,000 hospitals rely on daily.