Roo

Facilitate positive user experiences for all veterinarians, hospitals and technicians on our innovative veterinary staffing platform. Be one of the point-of-contacts for customer inquiries coming through our online support channels – email, LiveChat, 1-833-Roo Vet, etc. Troubleshoot and resolve any first line issues raised by our hospital/vet/tech users, providing accurate, complete, and supportive responses.

As a Senior Product Manager at Roo, you will lead a cross functional team of engineers, designers, analysts, marketers and more in a quest to achieve a major company objective. You will craft the strategy, define the north-star metric, ensure the dashboarding to help guide your execution, and keep the company informed of progress through your written updates. Your north-star metric will directly tie to the “Roo Equation”.

As Roo continues to grow, they are seeking a Business Development Manager to drive market expansion and operational excellence, who will identify new acquisition opportunities, support strategic initiatives, and develop sales tactics to enhance market growth.

Maintain and grow relationships with Roo's existing Enterprise clients, partnering with key client stakeholders to ensure alignment between their hospitals’ priorities and Roo with the goal of retaining active hospitals. Support a smooth transition from the Enterprise sales process through implementation and day to day account management with the goal of reducing turnaround time of activating corporate hospitals. Be a champion for clients and translate customer feedback into product insights.

We are seeking a highly skilled and experienced Senior Full Stack Software Engineer to join our expanding team. In this role, you will play a crucial part in supporting Roo during an exciting phase of growth by developing new features using cutting-edge front-end, back-end, and mobile native technologies. Your primary focus will be on mission critical offerings within our veterinary marketplace.