Trupanion

4 open remote positions

Trupanion is a leading provider of medical insurance for cats and dogs in North America and a new provider in Europe. The company offers a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.

Salary Distribution 3 of 4 jobs

PTO Distribution 4 of 4 jobs

4w
Min
4w
25th
4w
Median
4w
75th
5w
Max

Benefits Overview 4 of 4 jobs

PTO (4) Pet Insurance (3) Sabbatical (3) Dental (2) Medical (2) Vision (2) EAP (1) Family Planning (1) Gym (1) Health coverage (1) Lifestyle Spending Account (1) Medical Concierge (1) Paid Volunteer Time (1) Paid holidays (1) Pet insurance (1) RRSP (1) Stock Units (1) Volunteer Time (1) Volunteer time off (1)

Open Positions

Claims Specialist

Europe 5w PTO

  • Review veterinary medical records, clinical notes, and policy information to evaluate claim eligibility and determine outcomes.
  • Apply policy language and guidelines consistently while conducting secondary claim reviews for the appeals process.
  • Communicate with pet owners, veterinary teams, and internal stakeholders via phone and email to deliver empathetic and professional claim decisions.

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Enterprise Software Architect

$190,000–$220,000/yr
US 4w PTO

  • Define and evolve enterprise target-state architectures across application, data, integration, infrastructure, and security domains.
  • Establish architecture governance, standards, and roadmaps to reduce complexity and align technology decisions with business goals.
  • Collaborate with engineering leadership to guide modernization, technology evaluation, and ensure solution alignment with target-state strategy.

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Inbound Sales Specialist

$20–$20/hr
US 4w PTO

  • Educate and support prospective customers through inbound warm leads, phone, and email interactions, building trust and recommending coverage.
  • Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals.
  • Navigate multiple systems and tools to deliver a seamless customer experience, accurately documenting interactions in the CRM.

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