Trupanion

5 open remote positions

Trupanion is a leading provider of medical insurance for cats and dogs in North America. They offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

PTO Distribution 5 of 5 jobs

4w
Min
4w
25th
5w
Median
6w
75th
6w
Max

Benefits Overview 5 of 5 jobs

PTO (5) Dental (4) Medical (4) Sabbatical (4) Vision (4) Pet Insurance (3) Stock Units (2) Dog Walking (1) Employee Assistance Program (1) Family Planning Benefit (1) Gym (1) Lifestyle Spending Account (1) Medical Concierge (1) ORCA Card (1) Parking (1) Volunteer Time Off (1)

Open Positions

US 6w PTO

  • Work as a member of Agile project teams to define, estimate, and complete agreed tasks to timelines.
  • Develop and maintain software, databases, and applications, including writing effective RESTful APIs and troubleshooting complex code bases.
  • Test software to ensure integrity, accuracy, responsiveness, and performance, and create unit tests according to company procedures.

  • Define and evolve enterprise target-state architectures across application, data, integration, infrastructure, and security domains.
  • Establish architecture standards, patterns, and governance to enable faster, safer delivery and reduce complexity.
  • Mentor solution architects and senior engineers, influencing architectural maturity across the organization.

US 4w PTO

  • Manage inbox for Contact Center inquiries including same-day schedule changes and absence management.
  • Perform intraday management to optimize coverage and adjust schedules in real-time for key performance indicators.
  • Collect and analyze staffing data to identify trends and recommend improvements for workforce optimization.

US 4w PTO

  • Support both English and Spanish speaking customers by delivering clear, professional, and empathetic communication across warm inbound leads, and email interactions.
  • Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions.
  • Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making.