Trupanion

2 open remote positions

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets.

Salary Distribution 1 of 2 jobs

PTO Distribution 2 of 2 jobs

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Benefits Overview 2 of 2 jobs

Dental (2) Gym (2) Medical (2) PTO (2) Parking (2) Sabbatical (2) Vision (2) Pet Insurance (1) Stock Units (1)

Open Positions

Director, Partner Support & Engagement

US

The Director of Partner Support is responsible for leading the partner-facing inbound and outbound call center teams that support the company’s core partner ecosystem — including breeders, veterinary practices, shelters, Veterans Affairs programs, and employee benefits partners, and our in field Territory Partners. This role ensures that every partner interaction reinforces growth-oriented strategies, such as building stronger relationships, supporting day-to-day needs, and identifying new opportunities for deeper partner engagement.

Leadership Communication Coaching Analytical +1 more
$100,000–$130,000 /yr

Partner Support Coordinator

US , Canada

Trupanion is seeking a dedicated and customer-focused Partner Support Coordinator to join their Partner Support Team, providing real-time, multi-channel support to key partners and delivering exceptional service across all interactions to strengthen partner relationships and enhance customer experience. The ideal candidate is highly support-centric, an exceptional communicator, and deeply committed to helping others with a mindset focused on service and experience.

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