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Rithum
Rithum
7 open remote positions
Rithum is a commerce network that helps brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. More than 40,000 companies trust Rithum, representing over $50 billion in annual GMV, with a collaborative and inclusive culture.
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Open Positions
US
4w PTO
12w maternity
4w paternity
Provide Tier 1 and 2 software support to clients via portal, email, phone, and chat. Accurately document client issues and escalate to Engineering as needed. Mentor new team members and support Level 1 agents with guidance.
Customer Support
CRM
MS Office
AI Tools
US
4w PTO
12w maternity
4w paternity
Lead and mentor a team of Hunter and Builder Account Executives to drive new logo acquisition and client expansion across Eastern US. Own regional pipeline health, forecast accuracy, and disciplined execution of the Rithum Way of Selling. Collaborate cross-functionally with Marketing, Client Success, and Product to meet and exceed revenue targets.
B2B SaaS Sales
Sales Leadership
Salesforce
MEDDICC
Pipeline Management
Administer intake and triage for initiative requests, maintaining the portfolio system of record. Build executive-ready reporting and KPI analysis to support prioritization and resourcing decisions. Track dependencies and risks, prepare governance materials, and run the operating cadence.
Excel
Jira
Data Analysis
Reporting
AI Tools
US
4w PTO
12w maternity
4w paternity
Guide CSMs in driving adoption, value realization, retention, and long-term success across strategic accounts. Oversee renewal planning and execution across the team's portfolio and partner with Sales for expansion. Lead, coach, and develop CSMs while fostering a high-performing team focused on client value.
Client Success
Account Management
B2B SaaS
Renewals
US
4w PTO
12w maternity
4w paternity
Own the procurement lifecycle from intake triage and sourcing through purchase orders, vendor onboarding, and invoice matching. Run sourcing events from scoping through award, including vendor evaluations, RFx execution, and renewals. Use AI as the starting point for recurring procurement work including contract summarization, spend analysis, and stakeholder communications.
Procurement
Sourcing
Negotiation
AI Tools
Serve as strategic advertising lead across a portfolio of enterprise clients, driving planning, execution, and optimization of campaigns. Translate business goals into media plans and own execution across budgets, bids, and audiences. Act as subject matter expert in Rithum's media products, educating clients on new features and trends.
Google Ads
Bing Ads
Meta Ads
Tableau
ChatGPT
US
4w PTO
12w maternity
4w paternity
Own a portfolio of enterprise clients, building consultative relationships and driving adoption and value realization. Lead client health monitoring, renewals, and identify growth opportunities across assigned accounts. Work cross-functionally with Sales, Product, Support, and other teams to align client priorities with Rithum’s capabilities.
Client Success
Account Management
B2B SaaS
CRM
AI Tools