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Role Overview:
- This is a hybrid technical and operational role focused on customer onboarding.
- You will work closely with onboarding, customer success, and engineering teams.
Key Responsibilities:
- Lead technical setup of customer onboarding including API integrations and CRM configuration.
- Diagnose and resolve technical issues and develop onboarding runbooks.
- Define and monitor onboarding success metrics.
Requirements:
- 3-4 years of technical experience in B2B SaaS implementation or customer onboarding.
- Hands-on experience with APIs, data integrations, and troubleshooting.
- Strong project management and communication skills.
Benefits:
- Competitive salary and benefits package.
- Stock options and opportunities for progression.
- Work in a high-growth, profitable SaaS business.
Partner Company
A fast-growing SaaS company leveraging AI-driven innovation in partnership management. It is a high-growth, profitable business with a collaborative culture and experienced teams.