Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.
Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.
Own customer implementations from kickoff to successful launch.
Learn each customer's business and configure Distill around their goals.
Guide customers through onboarding, training, and adoption to drive value.
Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.
Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.
Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.
Lead end-to-end software implementation projects from requirements to go-live.
Configure workflows, APIs, and data migrations for legal clients.
Manage project plans, testing, and cross-functional collaboration.
Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Lead the timely and successful onboarding of new customers, ensuring every launch is flawless.
Manage day-to-day communication with customers and internal teams during implementation.
Recommend recycling and savings plans tailored to customer needs and business objectives.
RoadRunner is a technology-driven waste and recycling company dedicated to accelerating the road to Zero Waste and modernizing the waste industry with data-driven strategies. Founded in 2014, the company has a people-first culture, serves thousands of customer locations nationwide, and has been recognized as a Best Place to Work.
Guide enterprise clients through successful implementation and early stages of their customer journey.
Lead onboarding projects from planning through adoption, keeping timelines and stakeholders aligned.
Coordinate cross-functional internal teams and provide product education to ensure smooth client experience.
Our partner company provides compliance solutions, including KYC, transaction monitoring, and AML services. They operate globally with a remote-first culture, valuing diversity and offering professional development, flexible hours, and team offsites.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Own the onboarding lifecycle for multifamily real estate partners, from sales handoff through first 90 days post-launch.
Coordinate technical setup, data migration, and integrations with property management systems like Yardi and AppFolio.
Align Sales, Client Success, Field Operations, and Product to ensure fast time-to-value and strong adoption.
Fetch is a PropTech company that provides a platform for multifamily real estate partners to improve property operations, resident retention, and portfolio performance. The company is a growing, remote-friendly team that values customer-centric leadership, process improvement, and a flexible work culture.
Own the end-to-end onboarding experience for enterprise customers from kickoff through go-live across all locations.
Build implementation project plans, configure POS, lead data migration, and coordinate hardware deployment and training.
Serve as primary customer contact, run status meetings, and partner with internal teams to ensure successful rollouts.
Scotch is building the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce into one platform. The company is a rapidly scaling startup backed by leading investors, recognized by Forbes, and operating in the $1.6T beverage alcohol market.
Serve as customer-facing voice for Ooma Enterprise, providing high-quality customer service.
Project manage onboarding including provisioning, installation, and configuration.
Troubleshoot and resolve technical issues, liaising with internal teams to keep projects on schedule.
Ooma is a cloud-based communication company offering VoIP phone services and smart home security solutions. They foster a team-player culture with individual voice and provide competitive benefits.
Lead, coach, and develop a team of onboarding professionals to ensure timely and successful client implementation.
Oversee team performance, capacity, and workload, driving key onboarding metrics and identifying risks.
Partner with cross-functional teams to improve processes and deliver a connected customer experience.
Bloomerang is a donor management and fundraising platform for nonprofits, helping them raise more, recruit more, and retain more. They have tens of thousands of customers and foster a mission-driven culture based on core values of Simplify, Care, and Act.
Develop deep expertise in Tekmetric Marketing and the auto repair industry to guide customers through onboarding.
Host group onboarding calls, ensure customers are on track for launch, and clearly communicate setup requirements.
Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.
Tekmetric builds cloud-based software that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in Houston in 2017, the company is an industry-leading solution known for transparency, integrity, innovation, and a service-first mindset.
Manage multiple customer onboarding and implementation projects from post-sale to go-live.
Lead kickoff meetings, training sessions, and status calls covering SoD rule configuration and access risk analysis.
Partner cross-functionally with Sales, Support, and Engineering to ensure smooth delivery and customer adoption.
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization. The company has a global team and is backed by TPG, valuing diversity, innovation, and a culture of respect and fairness.
Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Perform data and software integrations with customers, including SIS, Active Directory, and API setups.
Communicate with clients throughout setup to ensure successful integration and provide data validation guidance.
Act as a subject matter expert on integrations and update stakeholders on project milestones.
Raptor provides SaaS and mobile technology for school safety, serving 60,000 schools in 55 countries. They value innovation and customer collaboration, offering a remote-first culture with mentorship and career growth opportunities.