Source Job

• Lead multiple customer implementation projects of varying complexity from kickoff to successful production launch.
• Manage scope, schedule, milestones, customer expectations, and risks throughout the implementation lifecycle.
• Serve as the primary customer contact, translating business objectives into scalable platform configurations and best practices.

Amwell provides a technology-enabled care platform for digital health services, transforming healthcare through innovation and clinical excellence. With nearly two decades of service to major healthcare organizations, the company fosters a collaborative, customer-focused culture that values teamwork and continuous improvement.

• Coordinate implementation workstreams across clinical, product, data, and operations teams to ensure successful partnership launches.
• Maintain project plans, trackers, and dashboards to track progress, risks, and milestones.
• Serve as key implementation contact for external partners, managing timelines and communication.

The company facilitates strategic partnerships across healthcare and life sciences organizations. It maintains a remote-first culture centered on patient impact, collaboration, and empathy.

• Lead, coach, and develop a team of 5+ Onboarding Specialists, driving accountability and client delivery.
• Own the overall implementation strategy and lifecycle from planning to go-live execution.
• Serve as escalation point and key liaison between clinics and internal teams, ensuring seamless onboarding.

Vetcove modernizes the veterinary software and pet healthcare experience with a procurement marketplace, ecommerce, and practice management system. More than 25,000 hospitals rely on Vetcove, backed by Y Combinator and top venture investors, creating a fast-growing, mission-driven culture.

• Manage project scope, schedules, budgets, issues, and risks for SaaS implementations.
• Collaborate with cross-functional teams and customers to define project requirements.
• Track project KPIs and report on portfolio performance, ensuring successful delivery.

Simpplr is an AI-powered intranet platform that unifies the digital workplace, bringing people, knowledge, and apps together. Trusted by over 1,000 organizations, it offers a supportive, growth-oriented culture with a flexible work model.

• Lead software implementation projects for mid-market manufacturing and distribution clients.
• Own project schedules, milestones, and client relationships from initiation through successful handover.
• Coordinate with international delivery teams and manage risks, scope changes, and client expectations.

They provide software implementation project management for mid-market manufacturing and distribution clients across North America. They offer a remote work environment with meaningful autonomy and exposure to complex implementations.

• Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
• Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
• Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.

PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.

• Manage end-to-end client implementation projects in a remote environment, ensuring efficient and well-coordinated onboarding.
• Support special projects and strategic initiatives that use automation and AI to streamline workflows and improve scalability.
• Serve as a subject matter expert, providing guidance and knowledge-sharing to colleagues on complex onboarding processes.

The company specializes in healthcare revenue cycle solutions. It fosters a remote, inclusive culture with a focus on innovation and collaboration.

• Own customer implementations from kickoff to successful launch.
• Learn each customer's business and configure Distill around their goals.
• Guide customers through onboarding, training, and adoption to drive value.

Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.

• Plan, direct, and coordinate project activities to ensure objectives are met within time and budget.
• Serve as the primary point of contact with key customers for software implementation projects.
• Build detailed project plans, manage risks, and lead cross-functional teams to successful delivery.

GHX enables better patient care and billions in savings for the healthcare community by automating supply chain business processes. The company is privately owned, operates in the US, Canada, and Europe, employs over 1,000 people, and fosters a collaborative and innovative culture.

• Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
• Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
• Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.

Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.

• Support end-to-end implementation for strategic partnerships, coordinating cross-functional teams and timelines.
• Manage project plans, track risks, and ensure successful launches across multiple concurrent projects.
• Serve as a point of contact for partners and internal stakeholders, facilitating communication and documentation.

Synapticure is a specialty care and life sciences company focused on neurodegenerative diseases. It is a remote-first company with a team distributed across the US.

• Lead end-to-end implementation activities for growth and strategic healthcare clients, ensuring on-schedule, within-scope deployments.
• Serve as primary implementation contact, facilitating stakeholder meetings and maintaining alignment throughout the implementation lifecycle.
• Develop project plans, lead payer enrollment workstreams, and conduct business reviews to tailor implementations to client needs.

They provide healthcare technology solutions to large organizations. The company fosters a collaborative, fast-paced culture centered on innovation and continuous learning.

• Manage project teams implementing Veeva Clinical Data Software, ensuring timelines, budgets, and deliverables.
• Collaborate with cross-functional teams and customers to understand Clinical Data requirements.
• Identify risks, track mitigation strategies, and deliver progress reports to stakeholders.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

• Lead the successful delivery of SaaS implementations for clients in automotive and heavy-duty industries.
• Oversee project managers and take ownership of end-to-end project delivery from initiation to post-launch.
• Drive alignment across development, QA, business, and client stakeholders using Agile methodologies.

They provide SaaS implementations for clients in the automotive and heavy-duty industries. They foster a collaborative, Agile culture focused on innovation and continuous improvement.

• Lead customers through the full implementation lifecycle, configuring the Firstup platform and integrating with other systems.
• Manage project milestones, risks, and dependencies to ensure successful and timely launches.
• Provide expert guidance on product setup, authentication, and technical troubleshooting.

Firstup provides a platform for employee communication and engagement. They are a SaaS company focused on customer value and delivery across EMEA.

• Lead end-to-end planning and execution for strategic technology projects including platform consolidation and migration.
• Translate business priorities into clear project charters, milestones, dependencies, and delivery forecasts.
• Facilitate cross-team coordination, risk management, and executive reporting for predictable outcomes.

Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.

• Own portfolio health across 500+ concurrent customer implementations, managed through a team of 5 direct-report managers, catching risks before they surface as problems.
• Set clear expectations with customers and internal teams, and build a management team that proactively communicates status without being asked.
• Report portfolio health, risk, and progress upward to executive leadership in a clear, digestible format.

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic operations while strengthening client relationships. The company has a standardized interview process and offers a performance-driven compensation culture.

• Become a Tekmetric product expert and provide detailed account walkthroughs for new customers.
• Establish strong relationships with customer stakeholders and manage data migrations.
• Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.

Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, Tekmetric has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.

• Lead multiple consulting projects from initiation to completion, ensuring on-time, on-budget delivery.
• Manage cross-functional teams, translate vision into actionable plans, and maintain stakeholder alignment.
• Support business development by shaping proposals, scopes of work, and resource plans.

This consulting firm partners with strategic customers to lead complex transformation initiatives, including data migration, software development, and training. The company fosters an inclusive, collaborative, and customer-focused culture with globally distributed teams, though exact size is not specified.

• Lead, coach, and develop a team of onboarding professionals to ensure timely and successful client implementation.
• Oversee team performance, capacity, and workload, driving key onboarding metrics and identifying risks.
• Partner with cross-functional teams to improve processes and deliver a connected customer experience.

Bloomerang is a donor management and fundraising platform for nonprofits, helping them raise more, recruit more, and retain more. They have tens of thousands of customers and foster a mission-driven culture based on core values of Simplify, Care, and Act.