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Tekmetric
Tekmetric
13 open remote positions
Tekmetric is an all-in-one cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, the company has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.
Benefits Overview
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Open Positions
Own the operational engine for a ~70-person team, running analytics, enablement, and process design hands-on. Design and drive the internal training program and enablement initiatives for the onboarding team. Partner cross-functionally with Product, Support, and Sales to ensure seamless customer lifecycle.
Data Analytics
Salesforce
Enablement
Process Design
Execute Tekmetric's brand across digital, social, print, and event design to deliver a cohesive look and feel. Translate creative briefs into polished, on-brand design deliverables supporting campaigns and marketing initiatives. Apply and maintain brand consistency across all marketing collateral, including logos, fonts, and color palettes.
Adobe Creative Suite
Figma
Visual Design
Typography
Brand Identity
Deliver growth by owning the entire sales cycle from product presentation to deal closure, exceeding targets and engaging multiple stakeholders. Inform product and marketing strategy by understanding client pain points and providing feedback to improve sales velocity and adoption. Enable customer success by collaborating with internal teams to transition new customers onto the platform and set them up for value realization.
B2B SaaS Sales
CRM Software
Communication
Time Management
Problem Solving
Own the full payments operations lifecycle including merchant onboarding, underwriting, transaction monitoring, dispute management, and escalations. Build reporting infrastructure and dashboards to make operational metrics visible to leadership and drive data-informed decisions. Design and refine underwriting and monitoring strategies while leading the transition from manual to AI-assisted decisioning.
Risk Management
Data Analytics
Cross-functional Collaboration
Stripe
Design and implement scalable cloud infrastructure to support growth. Develop monitoring, alerting, and incident response for system reliability. Automate deployment pipelines and ensure high availability and security.
AWS
Terraform
Docker
Kubernetes
Python
Build and design large-scale distributed crawling bots and infrastructure to extract data from diverse sources including web pages, APIs, and PDFs. Develop and maintain data pipelines using Python, Scrapy, Airflow, and Spark to ingest, clean, and normalize data for search indexing and downstream ML/NLP. Collaborate with ML/NLP teams to integrate classification models and utilize LLMs for precise answers from OEM repair procedures.
Python
Web Scraping
Data Processing
Airflow
Drive revenue growth by selling Tekmetric's integrated payment solutions to new and existing auto repair customers. Manage the full sales cycle from prospecting to closing while exceeding quota and maintaining a strong pipeline. Act as a trusted advisor, analyzing customer statements and collaborating cross-functionally to ensure customer success.
Cold Calling
Pipeline Management
Salesforce
Develop and lead a team of People Partners, setting the standard for great people partnership across all divisions. Own the talent architecture, including org design, workforce planning, and succession planning for the entire organization. Build manager capability through calibrations, performance rigor, and coaching frameworks, while personally handling senior leader relationships and escalated matters.
HRBP
Leadership Development
Organizational Design
Executive Coaching
Data Analytics
Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction. Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all levels. Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments.
Customer Success
People Management
Communication
Data Analysis
SaaS
Lead strategic product initiatives from concept to launch, driving alignment with business goals and market trends. Become an expert in the Auto Repair Industry to identify new product opportunities for core users. Combine deep understanding of the problem space with generative AI solutions to help customers do their jobs better and faster.
Product Management
Generative AI
Machine Learning
Product Analytics
Leadership
Lead and mentor a team of engineers, providing technical guidance and career development support. Guide key technical decisions around new product initiatives and ensure high-quality delivery. Collaborate with product, design, and QA to align engineering activities with company objectives.
Software Development
Engineering Leadership
Product Collaboration
Problem Solving
Design end-to-end user experiences for the platform that powers independent automotive businesses. Collaborate with product management, engineering, and business partners to build and iterate on customer-facing products. Champion cohesion and consistency in UX design, guiding the design team and managing the design system.
Figma
Design Systems
Prototyping
Lead strategic product initiatives for the API product from concept to launch. Drive API adoption and growth by identifying integration opportunities with third-party platforms. Combine deep understanding of auto repair domain with generative AI to deliver innovative solutions.
Product Management
Generative AI
Product Analytics
Leadership