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Tekmetric
Tekmetric
6 open remote positions
Tekmetric provides cloud-based software that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, it values transparency, innovation, and service-first culture, encouraging ownership and growth.
PTO Distribution
6 of 6 jobs
Unlimited PTO
6 jobs (100%)
Benefits Overview
6 of 6 jobs
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Open Positions
Handle customer inquiries via phone, chat, and email with empathy and enthusiasm. Document bugs and collaborate with the development team to advocate for improvements. Stay current on product features and industry trends to provide best-in-class support.
Customer Service
Communication
Empathy
Problem Solving
Technical Aptitude
Build and run the legal function as the first dedicated counsel, covering commercial, corporate, employment, compliance, and risk work. Draft, review, and negotiate customer agreements, own product terms and conditions, and manage disputes with outside counsel. Partner closely with executives and cross-functional teams to translate complex legal issues into practical, plain-language advice.
Legal
Corporate Law
Contract Negotiation
Employment Law
Compliance
Proactively source and engage passive technical candidates using platforms like LinkedIn Recruiter and Juicebox. Own the end-to-end recruiting process for engineering and product roles, acting as a strategic partner to leadership. Collaborate with departments to ensure smooth transitions from offer to onboarding for new hires.
Technical Recruiting
Sourcing
Greenhouse
Stakeholder Management
Communication
Lead the quality, efficiency, and people strategy for a multi-tier customer support organization across all channels. Build and sustain QA frameworks, career paths, and coaching programs that drive CSAT and team performance. Partner cross-functionally to translate support insights into product improvements and scalable operations.
Customer Support
Leadership
Quality Assurance
SaaS
Own the full sales cycle from product presentation to deal closure while exceeding sales targets. Inform product and marketing strategy by sharing insights from prospective partners. Enable customer success by collaborating with internal ops and customer success teams.
B2B SaaS Sales
CRM Software
Salesforce
Communication
Time Management
Unlimited PTO
Own the end-to-end IT function: systems, endpoints, identity, SaaS, office infrastructure, support, and IT security. Lead a small team, set technical direction and priorities, and make automation the default to eliminate toil and enable self-service. Partner with Security on least privilege, endpoint protection, patching, vulnerability management, and incident response.
Automation
Identity & Access Management
MacOS
Google Workspace
Security