Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.
Lead consultative discovery and end-to-end delivery for Enterprise implementations, configuring technical foundations and validating data accuracy.
Onboard customers onto Moby, the AI agent, and drive adoption through training sessions for executive and practitioner audiences.
Mentor team members, influence stakeholders, and manage risk across a portfolio of complex customer launches.
Triple Whale is an AI operating system built for modern ecommerce, helping brands see what's working and take action. The company serves over 65,000 brands and fosters a culture of customer obsession, speed, trust, curiosity, and integrity.
Mentor team members and partners to achieve engagement deliverables and promote customer goals.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent are unstoppable together.
Lead end-to-end delivery of complex implementations, managing scope, timelines, and cross-team execution.
Drive technical design and scoping with customers, including integrations, data flows, and security requirements.
Orchestrate multi-stakeholder governance, surfacing risks and ensuring on-time, high-quality delivery.
FutureFit AI provides an AI-powered platform to help people find better jobs faster, focusing on those facing barriers to opportunity. The company has a team of 30-50 across the US and Canada, with a culture of high intensity, trust, and a drive to make an impact.
Lead and manage the implementation and operation team to execute project plans for new and existing clients.
Partner with internal product development, operations, and client services to ensure successful and on-time delivery.
Continuously identify process improvement opportunities and mentor staff to maximize performance and potential.
Cotiviti is a healthcare data analytics and payment accuracy company that partners with clients to improve outcomes and reduce costs. The company fosters a collaborative culture and offers a remote work environment with a focus on innovation and teamwork.
Manage 40+ concurrent customer implementations from handoff to launch.
Coordinate cross-functional teams and maintain clear customer communication throughout the implementation lifecycle.
Leverage AI tools and automation to improve productivity and portfolio accuracy.
We are a SaaS company focused on delivering successful customer implementations through disciplined project management. Our culture emphasizes proactive communication, operational discipline, and practical problem-solving in a fully remote environment.
Manage a high-volume portfolio of 40+ concurrent SaaS implementations from sales handoff to launch.
Serve as primary customer contact, coordinating with cross-functional teams to ensure timely and successful delivery.
Utilize AI tools and automation to streamline workflows, maintain accurate project records, and report on KPIs.
GovWorx provides SaaS solutions for government and public-sector clients. They are a growing company with a remote-first culture that values productivity, collaboration, and disciplined execution.
Lead intake and discovery for inbound configuration requests, defining scope and routing work between support and professional services.
Own post-go-live configuration projects, translating customer needs into technical requirements and prioritizing execution backlogs.
Coordinate upgrades, AI add-ons, data migrations, and cross-functional teams to deliver measurable customer outcomes.
They provide a sophisticated SaaS platform for security and IT operations. The company fosters a collaborative, customer-focused culture with high ownership and autonomy.
Own the customer implementation journey as project manager for enterprise accounts, building project plans and tracking milestones.
Communicate across multiple stakeholders including executive sponsors, administrators, and end users to drive accountability.
Facilitate structured onboarding with kickoff meetings, process reviews, and training sessions tailored to firm needs.
Karbon is the global leader in AI-powered practice management software for accounting firms. They are a well-funded, globally distributed team with a people-first culture, certified as a Great Place to Work and listed on Fortune's Best Small Workplaces.
Own portfolio health across 500+ concurrent customer implementations, managed through a team of 5 direct-report managers, catching risks before they surface as problems.
Set clear expectations with customers and internal teams, and build a management team that proactively communicates status without being asked.
Report portfolio health, risk, and progress upward to executive leadership in a clear, digestible format.
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic operations while strengthening client relationships. The company has a standardized interview process and offers a performance-driven compensation culture.
Set, manage, and meet customer expectations regarding scope, budget, and timeline to ensure successful implementations.
Serve as the primary point of contact, guiding customers through solution architecture, configuration, and deployment.
Proactively analyze usage patterns and technical health to identify optimization opportunities and drive platform adoption.
Twilio is a communications platform company that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Lead the functional implementation workstream for enterprise SaaS deployments from kickoff to go-live, managing timelines, risks, and cross-functional coordination.
Facilitate discovery and requirements workshops to translate customer business processes into scalable configuration plans including workflows and permissions.
Partner with technical consultants and support training, UAT, and go-live readiness to ensure successful customer outcomes.
Itron provides intelligent infrastructure solutions that help utilities and cities manage energy, water, and city services. With over 5,000 global employees and a publicly traded status (ITRI), the company fosters an inclusive culture and commitment to employee growth.
Oversee planning, implementation, and tracking of multiple concurrent client projects, ensuring deliverables fall within scope and budget.
Lead virtual, matrixed teams and manage client requirements, technical readiness, and custom integration solutions.
Drive risk management, stakeholder communication, and project status reporting while leveraging AI tools for efficiency.
D2L is a cloud company that is modernizing education and building the Future of Work. For 25 years, it has been dedicated to transforming learning through a robust and innovative platform, with a mission to improve human potential globally.
Lead technical implementations and integrations on the HubSpot platform, designing scalable solutions for client business needs.
Act as a client point of contact, driving sprint cadence and user acceptance testing to ensure quality deliverables.
Collaborate with Delivery Leads and technical resources, delegating tasks and conducting quality assurance.
Aptitude 8 is the leading HubSpot solutions consultancy for companies with complex CRM operations and ambitious growth goals. We are a rapidly scaling team of builders and operators focused on delivering revenue performance and operational excellence.
Lead end-to-end delivery of Cortex onboarding and implementation packages.
Serve as the main technical point of contact during implementation, troubleshooting and advising.
Design, configure, and scale Cortex setups across the engineering toolchain.
Cortex is an Engineering Operations Platform that enables organizations to improve operational maturity and reduce developer friction. The company is fully remote with about 80 employees and recently raised $60M in Series C funding.
Plan, direct, and coordinate project activities to ensure objectives are met within time and budget.
Serve as the primary point of contact with key customers for software implementation projects.
Build detailed project plans, manage risks, and lead cross-functional teams to successful delivery.
GHX enables better patient care and billions in savings for the healthcare community by automating supply chain business processes. The company is privately owned, operates in the US, Canada, and Europe, employs over 1,000 people, and fosters a collaborative and innovative culture.
Lead software implementation projects for mid-market manufacturing and distribution clients.
Own project schedules, milestones, and client relationships from initiation through successful handover.
Coordinate with international delivery teams and manage risks, scope changes, and client expectations.
They provide software implementation project management for mid-market manufacturing and distribution clients across North America. They offer a remote work environment with meaningful autonomy and exposure to complex implementations.