Implementation Manager

12twenty

Remote regions

US

Salary range

$75,000–$80,000/yr

Benefits

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Your Role:

  • Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
  • Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
  • Conduct live training sessions, working sessions, and executive-level updates via video conference.

Your Experience:

  • 3–5 years of experience in SaaS onboarding, implementation, or project management.
  • Proven ability to manage multiple, multi-month implementation projects with mid-market or Fortune 100 clients.
  • Strong communication skills across all channels and with various seniority levels.

Benefits & Perks:

  • Generous PTO policy and full benefits including medical, dental, vision, and 401(k).
  • Equity eligibility and remote work flexibility.
  • Regular team happy hours and activities.

12twenty

12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.

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