Serve as the primary project manager to customers while coordinating multiple simultaneous implementations.
Foster strong relationships with customers, acting as a trusted advisor throughout the project lifecycle.
Work collaboratively with customers and internal teams to define project objectives and scope.
SwiftConnect provides best-of-breed SaaS integration solutions for access control and enterprise-level customers. The company has a collaborative culture and focuses on customer satisfaction.
Own end-to-end delivery of Enterprise implementation programs for large fire and EMS agencies.
Lead stakeholder and executive engagement across multi-department groups including command staff and IT.
Apply AI tooling to remove routine delivery work and maintain program plans in Rocketlane.
First Due provides transformative end-to-end software solutions for fire and EMS agencies, aiming to prevent first responder injury or death. The company offers a comprehensive benefits package including flexible PTO, medical coverage, and a fully remote workplace.
Oversee planning, execution, monitoring, and closure of multiple customer projects, establishing strong stakeholder relationships.
Develop and maintain detailed project plans, managing scope, schedule, resources, budget, and track progress against milestones.
Identify risks, implement mitigation strategies, and manage scope changes through structured change control processes.
CaptivateIQ is transforming sales performance management with a platform for incentive compensation and sales planning. They are a fast-growing company backed by top-tier investors, serving high-growth clients like Netflix and Figma.
Lead complex, high-impact client implementations of conversational AI platform for financial institutions.
Anticipate risks, drive mitigation, and ensure alignment across client and internal stakeholders.
Mentor other Implementation Managers and improve implementation processes and tooling.
Posh is revolutionizing the way financial institutions serve their communities through innovative AI solutions for customer support. They are a growing team building a symbiotic relationship between humans and AI.
Lead the delivery of complex product development programs driving growth and operational excellence.
Champion AI-native ways of working, using AI tools to accelerate program delivery and surface insights.
Establish governance frameworks and communication strategies to keep stakeholders informed and engaged.
ServiceNow is an AI platform company that helps businesses automate workflows and drive reinvention. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable.
Lead complex software implementation projects from initiation to completion, ensuring delivery against scope, timeline, budget, quality, and customer success objectives.
Serve as a trusted advisor to customers, building strong relationships, driving executive-level communication, and proactively managing risks, expectations, and escalations.
Partner with cross-functional teams including Consulting, Data Conversion, Product, Development, Support, Sales, and Customer Success to deliver seamless implementation experiences.
Applied Systems provides cloud software and AI-powered solutions for the insurance industry, serving thousands of agencies and brokers worldwide. With over 40 years of history, the company fosters a people-first culture built on trust, inclusion, and growth.
Drive end-to-end implementation programs from requirements gathering through launch, coordinating with cross-functional teams.
Serve as the primary partner contact, building trust and maintaining strong communication throughout projects.
Manage project timelines, identify risks, and ensure successful delivery aligned with business goals.
They deliver technology solutions that improve how businesses launch and scale modern insurance experiences. The company is a rapidly scaling organization with a collaborative, remote-first culture and passionate teams.
Lead end-to-end delivery of enterprise software implementation projects for government customers.
Own project scope, schedules, budgets, risks, and stakeholder communications.
Collaborate with cross-functional teams to drive adoption and continuous improvement.
This company specializes in AI-powered SaaS solutions for government transformation and urban planning. They operate with a distributed team across Canada, the US, and Australia, fostering a collaborative and innovative culture.
Oversee the planning, execution, monitoring, and closure of multiple customer projects.
Establish strong relationships with customer stakeholders and manage expectations.
Develop detailed project plans, manage scope, schedule, resources, and budget.
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They are a fast-growing company backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving high-growth companies like Netflix, Figma, and Stripe.
Lead customer implementation projects from kickoff to post-go-live, ensuring alignment, risk management, and milestone achievement.
Collaborate with cross-functional teams including Customer Engineers to deliver high-quality, on-time project delivery.
Serve as the primary customer contact, facilitating technical discussions and translating requirements into implementation plans.
Narvar provides a post-purchase customer experience platform to help retailers retain, engage, and delight customers. With over 1,300 brand partners and hubs in multiple cities, they have served 125 million consumers globally and foster a culture of innovation and collaboration.
Act as a strategic partner for customers, navigating complex business challenges through advisory-led professional services.
Lead design and deployment of modern automation and AI-native solutions to drive digital transformation.
Manage concurrent projects, ensuring delivery of measurable organizational change and customer value.
Smartsheet provides a cloud-based platform for work management, enabling teams to collaborate and automate workflows. With over 20 years in business, the company employs thousands and values innovation, inclusivity, and employee growth.
Manage IT projects within a contact center environment.
Implement Salesforce technical solutions and associated tools like IVR, Chatbot, and VOIP.
Evaluate emerging contact center technologies and present findings to stakeholders.
Empower AI provides AI solutions for government agencies to enable workforce transformation. The company leverages over three decades of experience and is recognized as a Military Friendly Employer, fostering a culture of supporting veterans.
Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.
Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.
Implement Mavenoid for customers and empower the sales team to close more deals.
Collaborate with Customer Success and Product teams to create and manage documentation.
Teach and empower customers to use Mavenoid while staying up to date with product features.
Mavenoid is the Intelligent Support Platform for products and devices, delivering best-in-class customer support with intelligent troubleshooting and remote support. Having raised our Series B, we are a remote-first company with a small, impactful team operating globally.
Manage end-to-end delivery of customer implementation projects, ensuring on-time, within scope, and high quality.
Act as primary point of contact for customers, building strong relationships and coordinating cross-functional teams.
Identify and mitigate project risks, maintain documentation, and support continuous improvement initiatives.
Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Founded in 2009, it supports organizations in over 50 countries and offers an entrepreneurial start-up culture with the professionalism of a mature business.
Lead technical workstreams in enterprise sales cycles, translating prospect goals into GoodShip solutions.
Design and deliver tailored proofs of concept that demonstrate measurable value and accelerate deal closure.
Own technical continuity from contract signature through onboarding, ensuring successful implementation and value delivery.
GoodShip is an AI-powered platform that optimizes transportation networks for freight, enabling teams to reduce costs and improve service. It is a well-funded startup backed by top venture firms, with a culture of innovation, collaboration, and agility.
Manage a portfolio of customer engagements, maintaining visibility across active work and broader account initiatives.
Facilitate engagement cadences, develop project plans, and coordinate technical resources to maintain delivery momentum.
Surface delivery risks early, monitor services utilization, and partner with sales to align engagements with account priorities.
Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life through Astro, a unified DataOps platform powered by Apache Airflow. Trusted by more than 800 leading enterprises, the company values diversity and is an equal opportunity employer.
Own release management end to end, including weekly sprints, release notes, and customer announcements.
Build process automations and vibe code tools using AI to improve the business.
Organize and facilitate Agile ceremonies and manage the full project lifecycle.
Vektor TMS is an AI-native B2B SaaS company building operational software for carriers and freight brokers across the U.S. and Europe. Our team of 20+ works in a tight-knit environment where every voice truly matters and everyone builds with AI tools and agents daily.
You will manage global customer relationships and scope billable projects for SaaS deployments.
You will drive AI-powered efficiency to streamline project tracking and documentation.
You will lead cross-functional teams across time zones, ensuring on-time, on-budget delivery.
WorkWave is a leading provider of SaaS solutions, helping businesses streamline operations and drive growth through innovative technology. They have a remote-first global work community with employees in over 30 states and 7 countries, and have been recognized as a Best Place to Work.