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Day-to-day:
- Manage customer implementation projects end-to-end from kickoff through post-go-live, ensuring alignment and driving milestones.
- Collaborate with cross-functional teams including Customer Engineers to deliver high-quality, on-time project delivery.
- Serve as primary customer contact, facilitating technical discussions and setting clear expectations.
What we’re looking for:
- 5+ years of client-facing project management experience in SaaS environments preferred.
- Strong organizational skills, excellent communication, and ability to manage multiple projects.
- Experience with Salesforce, Jira, or Rocketlane is a plus.
Who you are:
- You take ownership of your projects, sweat the details, and stay composed when things get messy.
- You are meticulous but fast, proactive in identifying risks, and wired to grow.
- You know when to raise a hand and make confident calls within your scope.
Why Narvar:
- Narvar is a platform focused on driving customer loyalty through seamless post-purchase experiences.
- We work with over 1,300 brands including Nike and Sonos, serving 125 million consumers worldwide.
- We are an equal-opportunity employer and value diversity.
Narvar
Narvar provides a post-purchase customer experience platform to help retailers retain, engage, and delight customers. With over 1,300 brand partners and hubs in multiple cities, they have served 125 million consumers globally and foster a culture of innovation and collaboration.