Empower AI provides AI solutions for government agencies, helping federal leaders transform their workforce. Headquartered in Reston, Va., the company leverages three decades of experience in Health, Defense, and Civilian missions and is recognized as a 2024 Military Friendly Employer.
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Design, deploy, and manage cloud infrastructure on FedRAMP-authorized platforms (AWS GovCloud, Azure Government, Google Cloud for Government) supporting Army workloads.
Lead technical execution of cloud migration efforts including workload assessment, lift-and-shift, re-platforming, and cloud-native refactoring.
Implement Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, Azure Bicep, or equivalent tools to automate provisioning and configuration management.
Provide technical assistance to computer users via phone, email, and instant message, resolving issues with hardware, software, and network connectivity.
Manage trouble tickets, documenting problems and solutions, and assist with data transfers for laptops and mobile devices.
Maintain standard working hours, collaborate remotely, and ensure productivity through customer interaction.