Implementation Specialist

About Us:

• Mavenoid is the Intelligent Support Platform for products and devices, built to deliver best-in-class customer support.
• We are a remote-first company with team members across Sweden, the UK, the US, and more, still small enough for each person to have a big impact.

Responsibilities:

• Implement Mavenoid for large and small enterprises, building AI agents on digital and voice channels.
• Empower the sales team to close more deals and collaborate with Customer Success and Product teams.
• Create and manage documentation and teach customers to use Mavenoid effectively.

Qualifications:

• Desire to join a fast-paced SaaS start-up with quick learning and a passion for exceptional customer experience.
• Strong project management, logical reasoning, and communication skills in English.
• Experience with remote-work tools, AI tools, and customer consulting in a SaaS company (technical role preferred).