Implementation Specialist
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4w maternity
4w paternity
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What You'll Do:
- Build product expertise alongside mentors and peers through hands-on collaboration and structured training.
- Guide customers through their software onboarding process, tracking project progress and milestones.
- Deliver clear, hands-on client training and share change-management strategies for smooth adoption.
What You'll Bring:
- 1–2 years of experience in customer service, software support, or customer onboarding.
- Comfort with basic SaaS concepts and tools like G Suite, Excel, CRM, or project management platforms.
- Exceptional communication skills and a proactive, problem-solving mindset.
What You Should Know About Us:
- We offer a casual work environment and remote flexibility, with a passion for innovative solutions.
- We care deeply about our clients and build strong partnerships based on trust.
- Our team is energetic, fun, and naturally inquisitive—we invite you to join us!
WorkWave
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.