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Role and Responsibilities:
- Manage the complete onboarding lifecycle for a portfolio of restaurant partners, ensuring smooth implementation and successful activation of services.
- Configure software solutions based on each customer’s operational requirements, optimizing setups for workflows, floor plans, and guest management needs.
- Deliver engaging virtual training sessions that help restaurant teams confidently adopt new tools and maximize platform value.
Qualifications and Requirements:
- 4–5 years of professional experience in customer success, implementation, onboarding, hospitality management, or a related client-facing role.
- Experience using AI tools, automation platforms, or modern productivity technologies to improve workflow efficiency.
- Proven ability to train and support non-technical users on software platforms, systems, or technical products.
Benefits and Perks:
- Flexible work environment with the ability to work remotely and up to 20 days per year from alternative locations.
- Comprehensive health and dental insurance coverage, life and disability insurance, and paid parental leave.
- Generous paid vacation, paid holidays, sick leave, floating holidays, birthday time off, annual company-wide recharge week, and company-sponsored mental health support.
Jobgether
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