Implementation Manager

Role Overview:

• Oversee on-time, on-budget delivery of the Moveworks platform to meet customer desired results.
• Complete projects following leading practice methodology in collaboration with customer and partner teams.
• Ensure governance is followed to gain stakeholder support, including risk and issue mitigation.

Key Responsibilities:

• Lead customers through initial implementation of Moveworks and new product offerings.
• Manage engagement governance, timeline, scope, risk, change management, resourcing, and reporting.
• Help customers identify, map, build, and launch agentic workflows that drive business value.

Qualifications:

• 4+ years progressive experience leading software implementations with enterprise customers.
• Project management experience including scope control, budgeting, estimating, and resource management.
• Ability to creatively propose technical solutions and communicate technical concepts clearly.