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About the Role:
- As an Engagement Manager, you are responsible for planning and overseeing projects to ensure customer success.
- You will align with customer sponsors, manage budgets, and monitor progress while supporting the Hiring Success methodology.
Key Responsibilities:
- Build complex project plans, manage workstream relationships, and facilitate internal and external meetings.
- Partner with technical teams, coordinate enablement initiatives, and ensure alignment with operations.
- Present executive briefings, scope and negotiate Statement of Work documents, and pass product certification exams.
Qualifications:
- Minimum 8 years of business process or professional services consulting experience.
- Minimum 5 years of solution implementation experience, preferably in enterprise SaaS.
- Ability to travel up to 30% and deal with complex customer business issues.
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