Source Job

Global

  • Plan and oversee projects to ensure customer success, managing resources, budgets, and timelines.
  • Align with customer executives and build relationships, assessing satisfaction and addressing risks.
  • Advocate for the Hiring Success methodology, prepare status reports, and manage project health.

Project Management SaaS Implementation Customer Relationship Management Budget Management Change Management

20 jobs similar to Engagement Manager

Jobs ranked by similarity.

Global 10w PTO

  • Lead delivery end-to-end on Certa implementations, owning the project lifecycle from kick-off to handover.
  • Manage risk, scope, and governance, enforcing change control and running structured project governance.
  • Build strong client relationships and contribute to best practices across EMEA Professional Services.

Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. They have processed over 10 million entities for 100,000+ users across 120+ countries and are backed by leading investors.

Global

  • Serve as the primary project manager to customers while coordinating multiple simultaneous implementations.
  • Foster strong relationships with customers, acting as a trusted advisor throughout the project lifecycle.
  • Work collaboratively with customers and internal teams to define project objectives and scope.

SwiftConnect provides best-of-breed SaaS integration solutions for access control and enterprise-level customers. The company has a collaborative culture and focuses on customer satisfaction.

$75,000–$85,000/yr
US

  • Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
  • Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
  • Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.

12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The company offers competitive salary and stock options and has a team that embodies a passion for continuous improvement and collaboration.

US

  • Provide strategic direction and support to professional services teams, fostering collaboration and continuous improvement.
  • Build relationships with clients, internal teams, and vendors to ensure successful implementations and integrations.
  • Manage budgets, resources, and process optimization to drive operational excellence and customer satisfaction.

Mitratech provides technology solutions for Corporate Legal, Compliance, Governance, and HR teams. The company fosters a culture of ownership, transparency, and continuous improvement, with employees balancing individual excellence with teamwork.

$40–$60/hr
US

  • Support the Engagement Manager in planning and executing customer onboarding and implementation projects.
  • Own project timelines, task boards, and status reporting across multiple concurrent engagements.
  • Coordinate between internal teams and external stakeholders to ensure smooth delivery.

Nanonets builds AI agents that automate complex business processes like accounts payable and order management. They are a fast-growing company that values accuracy and efficiency, serving global enterprises.

Global

  • Drive end-to-end implementation projects for credit union onboarding, owning project plans, risk mitigation, and stakeholder communication.
  • Operate with a consultative approach, diagnosing customer needs and prescribing solutions beyond standard playbooks.
  • Build structure and process from scratch, holding cross-functional teams accountable to milestones and quality standards.

Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on helping credit unions provide affordable lending solutions through innovative software. The company fosters a builder's culture with high autonomy, a small to mid-sized team, and a mission to revolutionize credit union member engagement.

$85,000–$170,000/yr
North America Unlimited PTO

  • Drive the strategy and delivery model for Veeva’s Professional Services, acting as a trusted advisor to internal teams and executive leadership.
  • Own end-to-end engagement design, collaborating across functions, and managing a high-volume pipeline with precision and diplomacy.
  • Draft and deliver RFx responses, proposals, and statements of work, aligning with internal experts and customer leadership.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history with over $3B in revenue, we are a public benefit corporation committed to balancing customer, employee, society, and investor interests.

Germany

  • Own the customer relationship and lead deployments of Samsara's solution to ensure quick time to value.
  • Guide customers through change management, run training sessions, and work cross-functionally with Sales, Support, and Product.
  • Juggle multiple customer engagements and travel up to 30% to customer sites for successful implementations.

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recently public company, Samsara is shaping the future of industries like agriculture and transportation, with a culture focused on innovation and growth.

$120,000–$135,000/yr
US

  • Lead cross-functional enterprise system implementation projects of medium to high complexity.
  • Manage full project lifecycles, including scope, schedule, budget, and stakeholder communication.
  • Drive results through Agile stand-ups, UAT coordination, and executive-level reporting.

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services. They employ more than 1,200 people across the United States and foster a startup-like culture with scalability.

US

  • Drive end-to-end implementation programs from requirements gathering through launch, coordinating with cross-functional teams.
  • Serve as the primary partner contact, building trust and maintaining strong communication throughout projects.
  • Manage project timelines, identify risks, and ensure successful delivery aligned with business goals.

They deliver technology solutions that improve how businesses launch and scale modern insurance experiences. The company is a rapidly scaling organization with a collaborative, remote-first culture and passionate teams.

North America 7w PTO 17w maternity 17w paternity

  • Own end-to-end implementation plans for enterprise customers, managing timelines, milestones, dependencies, and stakeholder accountability.
  • Coordinate workspace architecture, migration, and integration workstreams across customer IT, Solutions Engineering, and engineering escalations.
  • Build the implementation playbook, turning each rollout into a documented, repeatable framework that scales with the business.

Linear builds the product development system for teams and agents, shaping tools for an AI-driven era. Founded in 2019, the company serves over 30,000 companies including OpenAI and Coinbase, with a distributed team across North America, Europe, and Australia, united by focus, fast execution, and software craftsmanship.

Americas

  • Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
  • Sequence product training by persona and travel in person across North America when needed.
  • Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.

Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.

EMEA Unlimited PTO

  • Drive GitLab's growth in EMEA by structuring services engagements that create true partnership and shared success with customers.
  • Build trusted advisor relationships with technical leaders and partners to integrate professional services into account strategies.
  • Design and structure outcome-based professional services engagements that align GitLab capabilities to customer needs.

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and improve security and compliance. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

United States

  • Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
  • Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
  • Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.

Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.

$65,000–$80,000/yr
US

  • Act as the primary customer liaison for field projects, ensuring clear communication and transparency throughout the project lifecycle.
  • Coordinate with Sales, Customer Success, and technical teams to align on account strategy and support timely project execution.
  • Produce customer-facing reports summarizing project status, milestones, risks, and progress updates across multiple workstreams.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a fast-growing organization with a collaborative, mission-driven team culture focused on sustainability and positive environmental change.

US

  • Manage end-to-end delivery of customer implementation projects, ensuring on-time, within scope, and high quality.
  • Act as primary point of contact for customers, building strong relationships and coordinating cross-functional teams.
  • Identify and mitigate project risks, maintain documentation, and support continuous improvement initiatives.

Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Founded in 2009, it supports organizations in over 50 countries and offers an entrepreneurial start-up culture with the professionalism of a mature business.

APAC

  • Create and drive execution of detailed projects in collaboration with customer stakeholders.
  • Own communication with clients to provide recommendations and manage expectations.
  • Identify needs of technology executives and prepare reports to inform decision-making.

DX, a subsidiary of Atlassian, helps engineering leaders build high-performing teams through data-driven insights on developer productivity. As a fast-growing SaaS company, DX has tripled its annual recurring revenue and recently joined Atlassian to expand its reach and resources.

Global

  • Own a portfolio of complex, high-value accounts and act as the central point of accountability for escalations.
  • Manage post-sales onboarding projects from kickoff through go-live with hands-on configuration.
  • Conduct regular cadence calls, maintain account health, and support strategic accounts through QBRs.

Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy by automating subscription workflows. Recognized as a global leader, Infiterra combines innovation and expertise to help partners transform and grow.

US Unlimited PTO 12w maternity 12w paternity

  • Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
  • Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
  • Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.

Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.

Canada

  • Drive strategic growth and market penetration for ServiceNow solutions in Canada.
  • Lead and mentor a team of professionals to achieve regional revenue targets.
  • Cultivate strong customer relationships and ensure high-quality solution delivery.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.