Source Job

• Lead the full implementation lifecycle for enterprise clients, from kickoff to adoption, including platform configuration and user training.
• Facilitate discovery workshops and executive-level engagements with senior HR and IT leaders to drive adoption.
• Manage a portfolio of concurrent implementations, ensuring momentum and quality across workstreams.

HR Acuity is the leading provider of employee relations case management and investigation software, helping organizations standardize workplace issue reporting and investigation. This fast-growing, innovative company embraces a fully engaged mindset and fosters an inclusive, diverse workplace.

• Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication and risk mitigation.
• Configure client applications using no-code flow builders and conduct rigorous quality assurance testing for regulatory submissions.
• Coordinate cross-functionally with Implementation Consultants, Account Executives, and Product Managers to ensure seamless project delivery.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and are a public benefit corporation committed to balancing customer, employee, society, and investor interests.

• Lead end-to-end implementation projects for new and existing customers, ensuring successful deployment and adoption of Swiftly's SaaS solutions.
• Provide technical guidance on data migration, system integrations, and data quality validation, including working with GTFS, AVL, and GPS feeds.
• Collaborate with cross-functional teams to drive platform adoption and deliver exceptional customer experiences.

Swiftly is a transit data platform that helps cities improve public transit efficiency. With over 200 agency clients, the company has a mission-driven culture focused on real-world impact.

• Manage the end-to-end implementation process for new clients, ensuring smooth onboarding and integration with existing systems.
• Collaborate with cross-functional teams including sales, product, and engineering to tailor solutions to client needs.
• Provide ongoing support and training to clients post-implementation to ensure satisfaction and retention.

Google is a multinational technology company specializing in internet-related services and products. It is one of the largest tech companies in the world, known for its innovative culture and large global workforce.

• Own the client relationship during implementation, conducting stakeholder interviews and ensuring alignment.
• Lead solution deployments with clear project plans, milestones, and risk mitigation.
• Leverage impact metrics to demonstrate ROI and support customer expansion.

Ascertain is building AI agents to automate administrative work for healthcare teams. Backed by Northwell Health and Deerfield Management, they save hundreds of staff hours weekly in major health systems and large specialty groups.

• Support Implementation Managers across customer onboarding and implementation projects, including project coordination and UAT preparation.
• Assist with testing activities, validation of customer configurations, and preparation of training deliverables and user guides.
• Coordinate with internal teams and maintain accurate records of implementation progress, open items, and customer readiness.

Vodori is a purpose-built SaaS company helping life sciences organizations accelerate compliant promotional content review. With two decades of experience, Vodori is the trusted choice for pharmaceutical, medical device, biotech, and diagnostics companies worldwide, and is rapidly expanding its footprint across enterprise life sciences organizations.

• Manage the onboarding and rollout of solutions for new and existing enterprise clients, bridging pre-sale discussions and onboarding experiences.
• Develop detailed project plans, define critical milestones, and proactively mitigate risks to ensure successful deployments for large accounts.
• Analyze implementation trends and data to translate insights into actionable plans for internal teams and external stakeholders.

AlphaSense provides AI-driven market intelligence and search, helping sophisticated companies remove uncertainty from decision-making. Founded in 2011, the company is headquartered in New York City with over 2,000 employees globally and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland, trusted by over 6,000 enterprise customers including a majority of the S&P 500.

• Own the requirements for each onboarding and track every open item against it.
• Coordinate across internal teams to ensure deliverables are on time and accurate.
• Flag risks early to your manager with context and proposed solutions.

Doxel uses computer vision and AI to provide real-time construction progress tracking, helping teams make better decisions and deliver projects ahead of schedule. Backed by Insight Partners and Andreessen Horowitz, it has a rapidly growing team of engineers, scientists, and construction veterans serving industry leaders like Shell and Genentech.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
• Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
• Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.

• Own the end-to-end implementation lifecycle for partner programs from requirements gathering through launch.
• Work closely with Engineering, Product, Design, and Customer Success Managers to coordinate delivery.
• Serve as the primary day-to-day partner contact during implementation projects and track project health proactively.

Sure provides innovative insurance programs that real customers interact with every day. The company is a growing SaaS platform environment working with top brands and carriers.

• Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
• Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
• Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.

• Oversee strategic customers throughout their implementation journeys.
• Partner with account executives and solution engineering to scope and price services.
• Project manage implementation programs for our largest customers.

AcuityMD is a software and data platform accelerating access to medical technologies. Backed by Benchmark, Redpoint, and Ajax Health, the company helps MedTech companies improve patient care.

• Lead global enterprise customer deployment projects end to end, from kickoff through implementation completion and handoff to Customer Success.
• Manage program plans, BRDs, SOWs, and third-party partner relationships, ensuring on-time and on-budget delivery.
• Partner with Sales, CS, R&D, and other teams to align on objectives, mitigate risks, and drive retention and expansion outcomes.

Sayari provides the judgment infrastructure for trustworthy AI in economic security and commercial risk, resolving over 11.7 billion primary-source records from 250+ jurisdictions. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv, it serves thousands of professionals across 35+ countries, including U.S. Customs and Border Protection and Fortune 500 enterprises.

• Own the delivery of all Micad/SINGU projects, ensuring consistent quality, on-time delivery, and customer satisfaction across every implementation.
• Lead, manage, and develop a team of implementation specialists, setting clear goals and providing regular coaching and feedback.
• Act as a technical advisor and product expert, guiding customers through complex configurations and driving successful go-lives.

SINGU provides a unified CAFM platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios. Backed by a leading growth equity investor, the company manages 100,000+ buildings across 35+ countries, supporting over 500,000 professionals, and values adaptability, collaboration, and client focus.

• Own the full project lifecycle from scoping through go-live and handover, running project boards and working groups with clear reporting.
• Lead discovery and design workshops with clinical, administrative, and IT stakeholders to map workflows and define future state using Lyrebird.
• Coordinate technical implementation across engineering, customer IT, integration teams, and third-party suppliers, managing configuration to fit local processes.

Lyrebird Health automates clinicians' time-consuming tasks to improve healthcare quality and accessibility. Thousands of clinicians across multiple disciplines use Lyrebird daily in environments where accuracy, safety, and time matter deeply, building trust and reducing cognitive load.

• Oversee delivery of Keeper's software for customer deployments, tailoring solutions to meet specific needs.
• Provide continuous technical support and proactively resolve project risks.
• Manage multiple implementation projects concurrently, ensuring timely delivery and clear communication.

Keeper Security is a fast-growing cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. The company is recognized for innovation in the Gartner Magic Quadrant and fosters an inclusive culture.

• Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
• Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
• Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.

ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.

• Lead and manage successful delivery of engagements driving customer adoption of Google Cloud services.
• Engage with diverse stakeholder groups, including executives, to gather requirements and scope engagements.
• Utilize relationship management, leadership skills, and technical background to proactively mitigate risks and resolve issues.

Zencore is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. They embed within customer teams to provide strategic guidance and execute cloud modernization projects in a collaborative style.

• Lead, coach, and develop a team of Implementation Managers and Coordinators to drive performance and client success.
• Oversee the full lifecycle of client onboarding, ensuring implementations are delivered on time, within scope, and aligned with expectations.
• Partner cross-functionally with Product, Operations, and Training to continuously improve onboarding processes and outcomes.

PDMI provides pharmacy data processing and administrative services for PBMs, health plans, and hospital systems, including 340B administration and hospice services. The company has been recognized as a Best Employer in Ohio for 5 consecutive years and fosters a collaborative, flexible work culture.

• Support and coordinate cloud migration, modernization, and transformation initiatives across North America.
• Develop and maintain schedules, milestones, and deliverables using tools like JIRA and MS Project.
• Assist with project planning, execution, and delivery in partnership with clients and internal teams.

Google is a global technology leader focusing on cloud services, search, and digital solutions. With a large workforce and a culture of innovation, we foster collaboration and growth.