Lead the successful implementation of Coconut Software solutions for large enterprise customers and the delivery of complex expansion, migration, or phased rollout projects for existing customers.
Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Manage a structured onboarding process and own the initial experience for new customers, serving as their primary point of contact.
Set clear expectations, define success plans, and manage multiple, concurrent implementation projects to ensure they are completed on-time and align with customer goals.
Become a deep expert in the Barti platform, guiding customers through technical setup, system configuration, and data migration.
Barti is a venture-backed startup building groundbreaking software to transform the eye care industry. They aim to craft exceptional user experiences so eye care providers can focus more on patient care and less on administrative tasks.
Manage software implementation projects from kickoff to go-live, coordinating cross-functionally.
Proactively identify project risks and propose alternative solutions to keep timelines on track
Configure client applications using a no-code flow builder, conduct quality assurance testing.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. They are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Lead global enterprise customer deployment projects end to end, from kickoff through implementation completion and handoff to Customer Success.
Manage program plans, BRDs, SOWs, and third-party partner relationships, ensuring on-time and on-budget delivery.
Partner with Sales, CS, R&D, and other teams to align on objectives, mitigate risks, and drive retention and expansion outcomes.
Sayari provides the judgment infrastructure for trustworthy AI in economic security and commercial risk, resolving over 11.7 billion primary-source records from 250+ jurisdictions. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv, it serves thousands of professionals across 35+ countries, including U.S. Customs and Border Protection and Fortune 500 enterprises.
Serve as the primary point of contact for new customers throughout the onboarding phase, building trust and keeping momentum.
Manage the execution of each customer's implementation plan, coordinating activities across internal and external teams.
Proactively flag risks and blockers, and work cross-functionally to resolve them before they impact timelines.
Airship helps the world’s leading brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. They have a no-code, AI-powered platform designed with non-technical, growth-focused teams in mind. Airship has flexible work options and values diversity and inclusion.
Lead and manage the end-to-end implementation of mid-market to enterprise sized clients.
Create and maintain project plans, ensuring all tasks are completed within the defined timelines.
Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
Garner transforms the healthcare economy by delivering affordable, high-quality care. They partner with employers to redesign healthcare benefits using clear incentives and data-driven insights, and are one of the fastest-growing healthcare technology companies in the country.
Lead end-to-end implementation projects from kickoff through successful transition to Customer Success.
Build trusted client relationships through clear, proactive communication, and influence key stakeholders to remove roadblocks.
Proactively identify, document, and escalate risks using a structured RAID approach; drive resolution paths.
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. With a combination of training, software, and tools, they put people and safety first while protecting critical operations.
Lead Talkdesk’s Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completion.
Manage multiple customer projects simultaneously; work with customers, partners, & internal solutions consultants to drive positive progress.
Proactively identify risks pertaining to time, scope, & budget and develop comprehensive mitigation strategies with clear communication plan.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Its global team of innovators is customer-obsessed and building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
Lead clients through the entire implementation process.
Ensure a smooth and efficient onboarding experience.
Work closely with clients and internal teams to drive successful outcomes.
Rundoo helps businesses streamline their operations. They are a fast-paced startup focused on building lasting customer relationships and growing quickly.
Lead End-to-End Implementations, drive customer adoption & change management.
Build the implementation function, collaborate cross-functionally with Product, Engineering, and Customer Success.
Ensure successful customer launches and translate customer needs into actionable internal requests.
Multitude Insights builds modern tools for public safety agencies. They are backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County.
Manage the end-to-end implementation process for new clients, ensuring smooth onboarding and integration with existing systems.
Collaborate with cross-functional teams including sales, product, and engineering to tailor solutions to client needs.
Provide ongoing support and training to clients post-implementation to ensure satisfaction and retention.
Google is a multinational technology company specializing in internet-related services and products. It is one of the largest tech companies in the world, known for its innovative culture and large global workforce.
Assume end‑to-end ownership of an active, enterprise‑level Monday.com implementation.
Manage overall project execution from planning through implementation, deployment, and stabilization.
Facilitate progress across all project initiatives, including requirements gathering, design coordination, configuration, testing, and delivery of agreed‑upon outcomes.
The A.C.Coy Company is seeking an experience IT Project Manager. The company is looking for someone with 7+ years of experience.
Manage complex mission driven projects for public sector clients.
Own the project scope, timeline, and budget.
Responsible for coordination of cross-functional teams to serve customers.
Granicus' technology transforms the Govtech industry by bringing governments and constituents together. They serve 5,500 federal, state, and local government agencies, with over 300 million citizen subscribers that use their digital solutions.
Manage the day-to-day tactical execution of the Technical Implementation Specialist (T.I.S.) team.
Ensure projects are executed efficiently and timelines and deliverables are consistently met.
Serve as the first line of coordination and support for the T.I.S. team, escalating concerns and removing blockers.
CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint.
Own the end-to-end implementation lifecycle for customer deployments.
Coordinate across internal teams and customer stakeholder groups.
Identify, document, and escalate implementation risks proactively.
Teramind provides insider risk management and data loss prevention solutions. They have been fully remote since 2014 with diverse, global teams and value new ideas and talent incubation.
Accountable for the operational execution of the project plan for new customers or projects.
Partner with client services to meet client expectations and revenue goals.
Define and lead the creation of project implementation plans and identify process improvements.
Cotiviti provides payment accuracy and analytics-driven solutions. They offer a competitive benefits package and promote equal employment opportunities.
Own the end-to-end implementation lifecycle for partner programs from requirements gathering through launch.
Work closely with Engineering, Product, Design, and Customer Success Managers to coordinate delivery.
Serve as the primary day-to-day partner contact during implementation projects and track project health proactively.
Sure provides innovative insurance programs that real customers interact with every day. The company is a growing SaaS platform environment working with top brands and carriers.
Lead multiple concurrent software implementation programs and strategic initiatives.
Coordinate cross-functional teams across engineering, product, and operations.
Identify risks, dependencies, and blockers early and proactively drive resolution.
Grant Street Group is an innovative company that supports government agencies and financial institutions through specialized SaaS solutions. They focus on tax collection, electronic payments, and bond auctions. Their work environment is meaningful, complex, and highly collaborative.
Own the end-to-end software implementation process for new clients via phone, email, or virtual meetings.
Gather requirements, confirm project scope, and develop achievable timelines and goals with clients.
Provide in-depth LMS training, manage multiple projects, and collaborate cross-departmentally.
Absorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, the company fosters a supportive, collaborative culture focused on continuous learning and career growth.
Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
Proactively identify implementation risks and drive resolution, escalating early when needed.
Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.