Lead project planning and manage multiple, ongoing software implementations
Define project scope, goals and deliverables
Track project deliverables and manage risk and issues using appropriate tools
Experian is a global data and technology company powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.
Manage software implementation projects from kickoff to go-live, coordinating cross-functionally.
Proactively identify project risks and propose alternative solutions to keep timelines on track
Configure client applications using a no-code flow builder, conduct quality assurance testing.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. They are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Conduct in-depth analysis for orders and tasks management and associated service documentation solutions.
Stay abreast of changing customer needs and industry trends.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case.
PointClickCare helps providers deliver exceptional care. As a leading health tech company, PointClickCare empowers employees to push boundaries, innovate, and shape the future of healthcare. They serve over 30,000 provider organizations.
Drive implementation from end to end, both internally and externally with client teams
Partner with health plan and risk bearing provider clients to successfully launch Cohere Health products within their organization
Act as the key liaison between client implementation team and cross functional teams at Cohere to drive day to day implementation activities
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually, and is backed by leading investors such as Deerfield Management. The Coherenauts who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles.
Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
Proactively identify implementation risks and drive resolution, escalating early when needed.
Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.
Serve as the primary point of contact for new customers throughout the onboarding phase, building trust and keeping momentum.
Manage the execution of each customer's implementation plan, coordinating activities across internal and external teams.
Proactively flag risks and blockers, and work cross-functionally to resolve them before they impact timelines.
Airship helps the world’s leading brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. They have a no-code, AI-powered platform designed with non-technical, growth-focused teams in mind. Airship has flexible work options and values diversity and inclusion.
Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite.
Manage software implementation projects and customers through the full implementation lifecycle.
Conduct configuration requirements workshops then design, prototype, configure and document content solutions.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, they surpassed $3B in revenue and are legally bound to balancing the interests of customers, employees, society, and investors.
Lead and manage the end-to-end implementation of mid-market to enterprise sized clients.
Create and maintain project plans, ensuring all tasks are completed within the defined timelines.
Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
Garner transforms the healthcare economy by delivering affordable, high-quality care. They partner with employers to redesign healthcare benefits using clear incentives and data-driven insights, and are one of the fastest-growing healthcare technology companies in the country.
Manage complex mission driven projects for public sector clients.
Own the project scope, timeline, and budget.
Responsible for coordination of cross-functional teams to serve customers.
Granicus' technology transforms the Govtech industry by bringing governments and constituents together. They serve 5,500 federal, state, and local government agencies, with over 300 million citizen subscribers that use their digital solutions.
Manage project scope, schedule, financials, risks, dependencies, deliverables, resource planning, and overall client expectations throughout the engagement lifecycle.
Drive successful delivery of complex multi-cloud, multi-integration Salesforce initiatives involving cross-functional and distributed teams.
Serve as the primary point of contact for client stakeholders, facilitating executive-level communications, status reporting, workshops, governance meetings, and delivery reviews.
FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. They are specialists that help the middle market take full advantage of their technology investments with deep, industry-centric expertise to unify fragmented systems.
Own and resolve complex customer scenarios with a strategic mindset.
Lead process improvement efforts and improve customer satisfaction.
Identify operational gaps through data analysis and field feedback.
Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. They are on a mission to personalize medical decisions for patients and physicians on a global scale.
Lead multiple concurrent software implementation programs and strategic initiatives.
Coordinate cross-functional teams across engineering, product, and operations.
Identify risks, dependencies, and blockers early and proactively drive resolution.
Grant Street Group is an innovative company that supports government agencies and financial institutions through specialized SaaS solutions. They focus on tax collection, electronic payments, and bond auctions. Their work environment is meaningful, complex, and highly collaborative.
Coordinate with project teams and clients, actively managing stakeholder expectations.
Communicate project status, risk management, and issue escalation.
RYZ Labs is a startup studio founded in 2021 by two lifelong entrepreneurs. Their remote teams are distributed throughout the US and Latam and use the latest technologies in cloud computing to create scalable applications; they aim to provide diverse product solutions for different industries.
Build and expand client relationships to achieve customer success and satisfaction.
Develop and execute strategic account plans to achieve valuable outcomes.
Work cross functionally with internal teams to advocate for customers.
PointClickCare is a leading health tech company that helps providers deliver exceptional care. They empower their employees to push boundaries, innovate, and shape the future of healthcare, serving over 30,000 provider organizations.
Define and drive the 12-month product roadmap for GoTo Connect for Healthcare.
Partner cross-functionally with Engineering, UX/Design, Sales, and Product Marketing.
Lead healthcare-focused customer discovery and translate insights into product requirements.
GoTo is the leader in cloud communications and IT solutions, built for what’s next and guided by a relentless focus on customers. Their culture thrives on diverse perspectives, ownership, and a growth mindset that fuels continuous learning and adaptation.
Lead the successful implementation of Coconut Software solutions for large enterprise customers and the delivery of complex expansion, migration, or phased rollout projects for existing customers.
Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Lead and scale agile project management practices.
Collaborate with cross-functional teams to improve project outcomes.
Develop and implement project strategies to enhance efficiency.
Konovo is a global healthcare intelligence company with a mission to transform research through technology, enabling faster, better, connected insights. With over 300 employees across 5 countries, they collaborate to support some of the most prominent names in healthcare.
Architect and drive Change Management Strategy for complex enterprise implementations.
Serve as the trusted advisor to C-level and senior leadership.
Lead the entire implementation lifecycle from discovery and design to rollout.
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system. Gong has more than 5,000 companies around the world and is built on ambitious goals, and passionate people.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.
Participate in end-to-end implementation activities.
Develop an understanding of Experian Health's product suite and apply best‑practice workflows.
Facilitate requirements gathering, workflow mapping, configuration reviews, and user acceptance testing.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange, they have a team of 23,300 people across 32 countries.