Lead project planning and manage multiple, ongoing software implementations
Define project scope, goals and deliverables
Track project deliverables and manage risk and issues using appropriate tools
Experian is a global data and technology company powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.
Onboard teams to train their entire RCM staff on billing best practices.
Provide reporting training, particularly in the areas of accrual accounting and AR.
Establish and nurture relationships with client stakeholders and billing personnel.
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, teams, and patients. As the fastest growing company in the therapy EMR space, they are looking to bring on a Senior Billing Success Manager.
Manage the day-to-day tactical execution of the Technical Implementation Specialist (T.I.S.) team.
Ensure projects are executed efficiently and timelines and deliverables are consistently met.
Serve as the first line of coordination and support for the T.I.S. team, escalating concerns and removing blockers.
CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint.
Lead Talkdesk’s Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completion.
Manage multiple customer projects simultaneously; work with customers, partners, & internal solutions consultants to drive positive progress.
Proactively identify risks pertaining to time, scope, & budget and develop comprehensive mitigation strategies with clear communication plan.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Its global team of innovators is customer-obsessed and building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
Interpret medical rules, regulations, fee schedules, and edits that payers post.
Understand and manipulate payer data to build federal, state, and commercial coding and financial tables.
Maximize the efficiency and use of product solutions by properly maintaining payer specific edits.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets and have an amazing team of 25,200 people in 32 countries.
Improve key performance metrics for the focused area within the revenue cycle.
Conduct audits of all revenue cycle processes, vendors, and technology.
Determine root cause of issue and appropriateness of actions taken, assist in corrective action plan development.
ATI Physical Therapy partners with business leaders to improve healthcare. They focus on positive change throughout the revenue cycle and offer competitive benefits.
Drive net-new logo acquisition and lead strategic expansion and long-term revenue growth within existing client relationships.
Focus on opening new buying relationships, building pipeline, and closing complex healthcare SaaS deals.
Lead the end-to-end new business motion, including territory planning, prospecting, discovery, executive agreement, demonstrations, contract negotiation, and close
Experian is a global data and technology company, powering opportunities for people and businesses around the world. With 23,300 people across 32 countries, they invest in people and new advanced technologies to unlock the power of data and to innovate.
Champion incremental innovation and improvement of payment products based on the product vision and roadmap, ensuring a scalable, API-driven architecture with strong security and compliance.
Collaborate with Product Managers, Development, and cross-functional teams to manage backlogs, prioritize features, and translate business needs into user stories and acceptance criteria.
Participate in Agile ceremonies, support product launches, gather user feedback, and use SQL for data exploration to ensure product features comply with healthcare regulations like HIPAA.
Experian is a global data and technology company that uses data, analytics, and software to power opportunities for people and businesses, such as redefining lending and preventing fraud across industries like financial services and healthcare. It is a large FTSE 100 company with a team of approximately 23,300 people operating across 32 countries, fostering a people-first culture focused on inclusion and work/life balance.
Deliver an outstanding customer experience by supporting inquiries across phone, email, text, and chat.
Manage high-complexity insurance workflows and inbound support requests to collect documentation.
Partner with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment and continuity of care.
Expressable is a virtual speech therapy practice that aims to transform care delivery and expand access to high-quality services. Since 2019, they serve thousands of clients with a focus on parent-focused intervention and an e-learning platform with home-based learning modules.
Own the product lifecycle end-to-end: discovery, requirements, roadmap planning, feature definition, release execution, and post-launch maintenance for a pre-defined product area.
Lead product initiatives focused on healthcare enrollment, including ingestion, validation, transformation, error handling, reconciliation, and downstream system integrations.
Translate business and regulatory needs into clear product requirements, user stories, acceptance criteria, and product specifications.
Cotiviti is an equal employment opportunity employer and recruits, hires, and promotes individuals based on their qualifications. They ensure all employment decisions are administered in accordance with equal employment opportunity principles.
Drive implementation from end to end, both internally and externally with client teams
Partner with health plan and risk bearing provider clients to successfully launch Cohere Health products within their organization
Act as the key liaison between client implementation team and cross functional teams at Cohere to drive day to day implementation activities
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually, and is backed by leading investors such as Deerfield Management. The Coherenauts who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles.
Conducting collection activity on appealed claims by contacting government agencies and third party payers.
Requesting additional information from Patients, Medical Records, and others as needed.
Reviewing contracts and identifying billing or coding issues and requesting re-bills, secondary billing, or corrected bills as needed.
Sutherland helps strengthen brands by improving customer experiences. They're a global company with nearly 40,000 employees across over 100 countries, focusing on customer care and delivering extraordinary service.
Lead end-to-end revenue cycle strategy and operations.
Improve billing, denial management, AR performance, and collections.
Scale systems and processes to support company growth.
SOL Mental Health is dedicated to shaping the future of behavioral healthcare. We are a fast-growing, mission-driven organization focused on improving patient access and operational excellence, fostering a workplace where everyone feels valued and empowered.
Review patient documentation for accuracy and qualification.
Create claim and/or invoice by confirming sales order.
Monitor Patient billing module and update information as needed.
Cala Health is dedicated to freeing people from the burden of chronic disease by creating non-invasive prescription therapies. They currently have thousands of employees and strive to empower people to get back to their lives with confidence and ease.
Assist team on a smooth end-to-end billing process
Investigate, document, and follow up on denials and underpayments
Complete recurring work queues on a monthly basis
Omada Health is reverse engineering healthcare delivery, focusing on the space between doctor visits. They offer virtual-first models with human-led care teams, connected devices, and AI to support chronic conditions and have served over two million members across 2,000+ organizations.
Manage a high volume of patient-facing and internal billing questions.
Work claims end-to-end via our clearinghouse, partnering with stakeholders.
Support efforts to streamline existing RCM processes and ad-hoc RCM projects.
Nourish is on a mission to improve people’s health by making it easy to eat well. They are building an AI-native, patient-friendly healthcare system centered on nutrition. They have 100s of 1000s of patients and 1000s of dietitians on their platform and have raised $115M from top-tier VCs.
Develop and maintain standard operating procedures and conduct training for revenue cycle teams to uphold best practices.
Perform audits on payer payments and fee schedules to ensure accurate reimbursement and identify denial trends affecting revenue.
Manage multiple priorities including special projects, Salesforce cases, and process documentation to support key performance goals.
Privia Health is a national physician enablement company that uses technology and scalable operations to help medical groups deliver high-value care in-person and virtually. The company, led by top talent and physician leaders, has a cloud-based platform focused on improving patient outcomes and provider well-being.
Research and document new payment integrity concepts by analyzing medical policies, billing regulations, and reimbursement logic.
Translate complex billing rules into precise technical specifications for automated claim auditing algorithms.
Conduct hands-on data analysis using Microsoft Excel to explore datasets and quantify savings potential for clients.
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. They work with over 660,000 providers and handle over 12 million prior authorization requests annually. The Coherenauts who succeed here are empathetic teammates who are candid, kind, caring, and embody their core values and principles.
Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite.
Manage software implementation projects and customers through the full implementation lifecycle.
Conduct configuration requirements workshops then design, prototype, configure and document content solutions.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, they surpassed $3B in revenue and are legally bound to balancing the interests of customers, employees, society, and investors.
Accountable for the operational execution of the project plan for new customers or projects.
Partner with client services to meet client expectations and revenue goals.
Define and lead the creation of project implementation plans and identify process improvements.
Cotiviti provides payment accuracy and analytics-driven solutions. They offer a competitive benefits package and promote equal employment opportunities.