Talkdesk

5 open remote positions

Talkdesk pioneers AI-powered customer experience automation, redefining how brands interact with customers. With a global team of innovators, the company fosters an inclusive culture where diverse perspectives drive success.

Salary Distribution 4 of 5 jobs

PTO Distribution 4 of 5 jobs

Unlimited PTO 4 jobs (80%)

Benefits Overview 4 of 5 jobs

401(k) (4) Dental (4) Medical (4) Vision (4) EAP (3) Life Insurance (3) PTO (3) Disability (2) Holidays (2) Disability Insurance (1)

Open Positions

Manager, Solutions Engineering Commercial

$203,000–$305,000/yr
US Unlimited PTO

  • Lead and grow a high-performing team of Solutions Engineers in the Commercial Vertical, driving customer-facing activities and go-to-market strategies.
  • Collaborate with Sales, Product, and Partner teams to accelerate customer adoption and revenue growth.
  • Bring a growth-oriented presales perspective, coaching team members to have value-driven conversations and design compelling solution demonstrations.

View details Similar jobs

Senior Solution Consultant - FSI

$123,000–$205,000/yr
Global Unlimited PTO

  • Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, ensuring alignment with use cases and industry best practices.
  • Provide guidance and hands-on support to internal teams, external partners, and customers during implementation, ensuring technical alignment and project success.
  • Drive post-implementation success and customer adoption by offering strategic guidance, best practices, and actionable recommendations.

View details Similar jobs

Senior CX Manager

$77,500–$147,000/yr
Global Unlimited PTO

  • Lead product adoption and technical initiatives for enterprise customers, driving measurable business outcomes.
  • Build and maintain trusted relationships with senior stakeholders, managing executive reviews and risk mitigation.
  • Analyze product usage and customer data to identify optimization opportunities supporting renewals and expansion.

View details Similar jobs

Technical Support Engineer - Platform Support

$45,073–$79,497/yr
Unlimited PTO

  • Acts as the initial point of contact for Talkdesk's platform related issues, accurately capturing incident details and attempting immediate resolution.
  • Familiarity with Reporting, Workforce Management, and Quality Management applications for issue triage, data verification, and system health monitoring.
  • Maintains rigorous ticketing hygiene, SLA compliance, and knowledge base documentation while providing professional customer support.

View details Similar jobs