Manage project scope, schedule, financials, risks, dependencies, deliverables, resource planning, and overall client expectations throughout the engagement lifecycle.
Drive successful delivery of complex multi-cloud, multi-integration Salesforce initiatives involving cross-functional and distributed teams.
Serve as the primary point of contact for client stakeholders, facilitating executive-level communications, status reporting, workshops, governance meetings, and delivery reviews.
Design, develop, execute, and maintain comprehensive test strategies and test plans across Salesforce implementations.
Identify, document, prioritize, and track defects through resolution, partnering closely with development teams.
Collaborate with business analysts, developers, architects, and project teams to understand requirements.
FormativGroup operates within the critical middle layer of business technology, connecting applications and systems to business processes. They are specialists helping the middle market take full advantage of their technology investments with industry-centric expertise to unify fragmented systems.
Coordinate with project teams and clients, actively managing stakeholder expectations.
Communicate project status, risk management, and issue escalation.
RYZ Labs is a startup studio founded in 2021 by two lifelong entrepreneurs. Their remote teams are distributed throughout the US and Latam and use the latest technologies in cloud computing to create scalable applications; they aim to provide diverse product solutions for different industries.
Manage complex mission driven projects for public sector clients.
Own the project scope, timeline, and budget.
Responsible for coordination of cross-functional teams to serve customers.
Granicus' technology transforms the Govtech industry by bringing governments and constituents together. They serve 5,500 federal, state, and local government agencies, with over 300 million citizen subscribers that use their digital solutions.
Lead and manage the end-to-end implementation of mid-market to enterprise sized clients.
Create and maintain project plans, ensuring all tasks are completed within the defined timelines.
Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
Garner transforms the healthcare economy by delivering affordable, high-quality care. They partner with employers to redesign healthcare benefits using clear incentives and data-driven insights, and are one of the fastest-growing healthcare technology companies in the country.
Lead large-scale enterprise transformation projects from initiation through successful delivery.
Manage engagement governance, timelines, scope, risks, issues, change management, resourcing, reporting, and program financials.
Execute projects using ServiceNow leading practices and the Now Create methodology in collaboration with customer teams and delivery partners.
ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. ServiceNow is building an AI-native culture where technology and talent are unstoppable together.
Lead Talkdesk’s Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completion.
Manage multiple customer projects simultaneously; work with customers, partners, & internal solutions consultants to drive positive progress.
Proactively identify risks pertaining to time, scope, & budget and develop comprehensive mitigation strategies with clear communication plan.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Its global team of innovators is customer-obsessed and building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
Manage complete lifecycle for software development projects in a Federal Government Contracting Environment.
Proactively identify and mitigate risks and issues.
Pyramid Systems Inc. is an award-winning technology leader driving digital transformation across federal agencies. They empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions. Voted a Top Workplace, they are headquartered in Fairfax, VA, and have a growing national footprint.
Act as a bridge between business stakeholders and Salesforce technical teams to design scalable, best-practice solutions.
Prepare process flows and documentation, and actively participate in Agile/Scrum ceremonies to deliver high-quality business solutions.
Mentor team members, manage project goals and risks, and identify opportunities for process improvements and cross-selling Nagarro's offerings.
Nagarro is a Digital Product Engineering company that builds products, services, and experiences at scale across all devices and digital mediums. The company has a dynamic, non-hierarchical culture and employs over 18000 experts across 39 countries globally.
Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
Proactively identify implementation risks and drive resolution, escalating early when needed.
Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.
Lead the successful implementation of Coconut Software solutions for large enterprise customers and the delivery of complex expansion, migration, or phased rollout projects for existing customers.
Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Manage software implementation projects from kickoff to go-live, coordinating cross-functionally.
Proactively identify project risks and propose alternative solutions to keep timelines on track
Configure client applications using a no-code flow builder, conduct quality assurance testing.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. They are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Architect and drive Change Management Strategy for complex enterprise implementations.
Serve as the trusted advisor to C-level and senior leadership.
Lead the entire implementation lifecycle from discovery and design to rollout.
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system. Gong has more than 5,000 companies around the world and is built on ambitious goals, and passionate people.