Maven Clinic

6 open remote positions

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare accessible to all. They provide digital programs with clinical, emotional, and financial support, trusted by over 2,000 employers and health plans to improve outcomes and reduce costs.

Salary Distribution 6 of 6 jobs

Benefits Overview 6 of 6 jobs

Dental (6) Insurance (6) Medical (6) Wellness (6) 401(k) (5) Parental Leave (4) Career coach (2) 401K (1) Family planning (1) Mental health (1) Parental leave (1) Pediatrics (1) Professional Development (1) Reproductive health (1)

Open Positions

Senior Client Success Manager

$128,000–$150,000/yr
US

  • Lead a portfolio of large employer clients and be the face of Maven for all client-related needs.
  • Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores.
  • Serve as the primary point of contact collaborating with cross-functional teams including product, engineering, data, and marketing.

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Care Advocate (Japanese Fluency)

$55,000–$65,000/yr
US

  • Prioritizing tasks and managing a schedule of meeting a high volume of members to conduct introductory video appointments
  • Upholding our value of moving fast by answering and assisting with questions about our product and providing personalized recommendations for supporting member needs
  • Demonstrating our value of “walking through walls” to deliver an exceptional customer service experience to our members and escalating concerns or questions appropriately

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Member Services Senior Associate

$68,000–$80,000/yr
US

  • Independently resolve a broad range of member inquiries across Maven Managed Benefits, fertility programs, and Maven Wallet workflows.
  • Interpret and clearly explain benefits design, eligibility, and coverage to members, identifying edge cases and ensuring alignment with plan rules.
  • Manage end-to-end reimbursement and payment workflows, including reviewing documentation, identifying discrepancies, guiding members on next steps.

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Senior Support Associate

$55,000–$65,000/yr
US

  • Be a first point of contact and deliver exemplary service to our members and providers through multiple channels including phone, email and live chat
  • Support members in account set up, enrollment, pharmacy coordination, and booking appointments with providers
  • Provide first-line technical support and escalate technical and member experience issues following standardized operating procedures

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