Build trusted client partnerships by serving as the primary day-to-day contact, leading meetings, and managing escalations.
Turn client needs into action by translating feedback and objectives into clear direction for internal teams.
Keep delivery on track by monitoring timelines, removing blockers, and ensuring high-quality project completion.
Donut Studios is the in-house creative studio of New Engen, a digital marketing agency that helps brands grow through performance-driven campaigns across media, creative, analytics, and retail. We are a collaborative group of strategists, creators, and account managers who work hard, stay humble, and build with purpose.
Own delivery strategy and program execution for a portfolio of pharmaceutical accounts, ensuring campaigns meet client goals and are resourced appropriately.
Lead and mentor a team of CS Managers, driving accountability, governance, and cross-functional collaboration across Sales, Operations, Product, and Data.
Act as a strategic consultant to clients, owning retention, growth, QBRs, and MLR processes while maintaining deep revenue ownership for $5-10M+ accounts.
Impiricus is the first and only AI-powered HCP Engagement Engine, ethically connecting life sciences companies to physicians to accelerate patient access to treatments. Founded by a physician and a pharmaceutical executive, it was named the #1 fastest growing company in North America by Deloitte in 2025 and operates with a council of 2,000+ HCP advisors.
Build strong client relationships by understanding their goals and guiding gifting initiatives from concept to execution.
Consistently meet or exceed revenue and margin goals while managing a diverse portfolio of clients.
Serve as the primary liaison between clients and internal teams to ensure smooth communication and project success.
Brilliant is an innovative branded products and corporate gifting company that curates, produces, and distributes memorable branded merchandise and custom products. With a focus on creativity and technology, the company serves top brands and supports thousands of personalized gifting experiences annually.