Kobie

4 open remote positions

Kobie is a leader in loyalty, helping brands build lasting emotional connections with their consumers. Named a Top Workplace in the USA and Top Remote Workplace, Kobie has a collaborative, growth-focused culture where everyone is a leader.

PTO Distribution 4 of 4 jobs

Unlimited PTO 4 jobs (100%)

Benefits Overview 4 of 4 jobs

Flexible Time Off (3) Company Holidays (2) Holidays (2) Growth Opportunities (1) PTO (1) Well-being Programs (1)

Open Positions

Software Engineer

US Unlimited PTO

  • Participate in all phases of Agile methodology including planning, grooming, and coding sprint items.
  • Build and maintain configuration and business logic rule documentation, and assist team members through coaching and mentoring.
  • Develop microservice cloud applications and RESTful services while tuning SQL statements and promoting good coding practices.

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Manager, Contact Center Operations

US Unlimited PTO

  • Manage day-to-day operations of a Tier 1 contact center supporting multiple clients via phone, email, and chat, ensuring service levels and customer satisfaction goals are met.
  • Translate strategic goals into tactical deliverables, coach and develop supervisory staff, and conduct calibration sessions to ensure consistency in customer interactions.
  • Oversee agent scheduling, de-escalate customer issues, monitor performance metrics, and build team morale through daily interaction and support.

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