Source Job

• Own the end-to-end implementation lifecycle for partner programs from requirements gathering through launch.
• Work closely with Engineering, Product, Design, and Customer Success Managers to coordinate delivery.
• Serve as the primary day-to-day partner contact during implementation projects and track project health proactively.

Sure provides innovative insurance programs that real customers interact with every day. The company is a growing SaaS platform environment working with top brands and carriers.

• Own the end-to-end software implementation process for new clients via phone, email, or virtual meetings.
• Gather requirements, confirm project scope, and develop achievable timelines and goals with clients.
• Provide in-depth LMS training, manage multiple projects, and collaborate cross-departmentally.

Absorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, the company fosters a supportive, collaborative culture focused on continuous learning and career growth.

• Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
• Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
• Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.

• Support Implementation Managers across customer onboarding and implementation projects, including project coordination and UAT preparation.
• Assist with testing activities, validation of customer configurations, and preparation of training deliverables and user guides.
• Coordinate with internal teams and maintain accurate records of implementation progress, open items, and customer readiness.

Vodori is a purpose-built SaaS company helping life sciences organizations accelerate compliant promotional content review. With two decades of experience, Vodori is the trusted choice for pharmaceutical, medical device, biotech, and diagnostics companies worldwide, and is rapidly expanding its footprint across enterprise life sciences organizations.

• Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication and risk mitigation.
• Configure client applications using no-code flow builders and conduct rigorous quality assurance testing for regulatory submissions.
• Coordinate cross-functionally with Implementation Consultants, Account Executives, and Product Managers to ensure seamless project delivery.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and are a public benefit corporation committed to balancing customer, employee, society, and investor interests.

• Manage the end-to-end implementation process for new clients, ensuring smooth onboarding and integration with existing systems.
• Collaborate with cross-functional teams including sales, product, and engineering to tailor solutions to client needs.
• Provide ongoing support and training to clients post-implementation to ensure satisfaction and retention.

Google is a multinational technology company specializing in internet-related services and products. It is one of the largest tech companies in the world, known for its innovative culture and large global workforce.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
• Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
• Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.

• Drive implementation and deployment of Higher Logic's private white-label community software for customers.
• Serve as primary point of contact, managing multiple simultaneous implementations using standard project management methodology.
• Provide user training, elicit feedback, and work cross-functionally to resolve issues and collect requirements.

Higher Logic has been the industry leader in building community and engagement solutions since 2007. We’re a thriving company made up of authentic people and unique perspectives.

• Provide operational support to team leads by tracking project scope, schedule, and documentation across the portfolio.
• Maintain accurate project tracking data, update reporting, and reinforce consistent project setup and closeout practices.
• Support coordination and communication with team leads, group leads, and subtask PMs to ensure stable and transparent delivery operations.

TEECOM provides technology design and implementation services for the built environment, including telecommunications infrastructure, security, audiovisual, and acoustics. The company has a collaborative culture that values care, trust, and value, and offers career development through its Grow program.

• Work with large and small enterprises in the hardware space building AI agents on digital and voice channels.
• Collaborate closely with customers to set them up for success and empower the sales team.
• Create and manage documentation, stay up to date with product features, and teach customers to use Mavenoid.

Mavenoid is the Intelligent Support Platform for products and devices, providing manufacturers and sellers with best-in-class customer support through AI agents. We are a remote-first company operating globally with team members across Sweden, the UK, the US, and more, having raised Series B and still small enough for each person to have a big impact.

• Serve as main point of contact for all cross-functional communications during new customer implementations.
• Lead technical launch operations, troubleshooting, and systems optimization for seamless client transitions.
• Collaborate with teams like Sales, Customer Success, and Marketing to refine launch processes and ensure on-time launches.

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered over 15 million sessions of mental health care and published more than 35 peer-reviewed studies.

• Manage customer onboarding projects from kickoff through activation, coordinating plans, timelines, and milestones.
• Serve as the primary customer contact, maintaining consistent communication and driving project momentum.
• Track onboarding progress, identify risks early, and partner cross-functionally with Sales, Product, and Customer Success.

Boulevard provides a client experience platform for appointment-based self-care businesses, helping them manage salons, spas, medspa, and barbershops. They have a diverse team that values experimentation and equal opportunity, though specific employee count is not mentioned.

• Lead global enterprise customer deployment projects end to end, from kickoff through implementation completion and handoff to Customer Success.
• Manage program plans, BRDs, SOWs, and third-party partner relationships, ensuring on-time and on-budget delivery.
• Partner with Sales, CS, R&D, and other teams to align on objectives, mitigate risks, and drive retention and expansion outcomes.

Sayari provides the judgment infrastructure for trustworthy AI in economic security and commercial risk, resolving over 11.7 billion primary-source records from 250+ jurisdictions. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv, it serves thousands of professionals across 35+ countries, including U.S. Customs and Border Protection and Fortune 500 enterprises.

• Support recurring reporting and operational workflows to ensure timely delivery.
• Schedule meetings, user interviews, and stakeholder check-ins to keep projects on track.
• Maintain organized documentation, track action items, and assist with cross-functional coordination.

Wpromote is a digital marketing agency recognized as a Best Place to Work by Ad Age and Glassdoor. They focus on building an inclusive work environment and offer flexible schedules, unlimited PTO, and comprehensive benefits.

• Oversee delivery of Keeper's software for customer deployments, tailoring solutions to meet specific needs.
• Provide continuous technical support and proactively resolve project risks.
• Manage multiple implementation projects concurrently, ensuring timely delivery and clear communication.

Keeper Security is a fast-growing cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. The company is recognized for innovation in the Gartner Magic Quadrant and fosters an inclusive culture.

• You'll own concurrent deployment projects independently through the full lifecycle, from kickoff to go-live.
• You'll manage customer relationships and act as the primary escalation point for assigned accounts.
• You'll coordinate all deployment workstreams including site surveys, vendor scheduling, and logistics tracking.

RetailNext provides data-driven analytics and optimization solutions for retail stores, shopping centers, and other physical locations. They are a growing technology company with a team-oriented culture focused on customer success and operational excellence.

• Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
• Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
• Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.

ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.

• Manage the onboarding and rollout of solutions for new and existing enterprise clients, bridging pre-sale discussions and onboarding experiences.
• Develop detailed project plans, define critical milestones, and proactively mitigate risks to ensure successful deployments for large accounts.
• Analyze implementation trends and data to translate insights into actionable plans for internal teams and external stakeholders.

AlphaSense provides AI-driven market intelligence and search, helping sophisticated companies remove uncertainty from decision-making. Founded in 2011, the company is headquartered in New York City with over 2,000 employees globally and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland, trusted by over 6,000 enterprise customers including a majority of the S&P 500.

• Lead end-to-end implementation projects for new and existing customers, ensuring successful deployment and adoption of Swiftly's SaaS solutions.
• Provide technical guidance on data migration, system integrations, and data quality validation, including working with GTFS, AVL, and GPS feeds.
• Collaborate with cross-functional teams to drive platform adoption and deliver exceptional customer experiences.

Swiftly is a transit data platform that helps cities improve public transit efficiency. With over 200 agency clients, the company has a mission-driven culture focused on real-world impact.

• Support and coordinate cloud migration, modernization, and transformation initiatives across North America.
• Develop and maintain schedules, milestones, and deliverables using tools like JIRA and MS Project.
• Assist with project planning, execution, and delivery in partnership with clients and internal teams.

Google is a global technology leader focusing on cloud services, search, and digital solutions. With a large workforce and a culture of innovation, we foster collaboration and growth.