Source Job

• Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
• Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
• Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.

• Lead global enterprise customer deployment projects end to end, from kickoff through implementation completion and handoff to Customer Success.
• Manage program plans, BRDs, SOWs, and third-party partner relationships, ensuring on-time and on-budget delivery.
• Partner with Sales, CS, R&D, and other teams to align on objectives, mitigate risks, and drive retention and expansion outcomes.

Sayari provides the judgment infrastructure for trustworthy AI in economic security and commercial risk, resolving over 11.7 billion primary-source records from 250+ jurisdictions. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv, it serves thousands of professionals across 35+ countries, including U.S. Customs and Border Protection and Fortune 500 enterprises.

• Own the end-to-end implementation lifecycle for partner programs from requirements gathering through launch.
• Work closely with Engineering, Product, Design, and Customer Success Managers to coordinate delivery.
• Serve as the primary day-to-day partner contact during implementation projects and track project health proactively.

Sure provides innovative insurance programs that real customers interact with every day. The company is a growing SaaS platform environment working with top brands and carriers.

• Manage the end-to-end implementation process for new clients, ensuring smooth onboarding and integration with existing systems.
• Collaborate with cross-functional teams including sales, product, and engineering to tailor solutions to client needs.
• Provide ongoing support and training to clients post-implementation to ensure satisfaction and retention.

Google is a multinational technology company specializing in internet-related services and products. It is one of the largest tech companies in the world, known for its innovative culture and large global workforce.

• Own the end-to-end software implementation process for new clients via phone, email, or virtual meetings.
• Gather requirements, confirm project scope, and develop achievable timelines and goals with clients.
• Provide in-depth LMS training, manage multiple projects, and collaborate cross-departmentally.

Absorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, the company fosters a supportive, collaborative culture focused on continuous learning and career growth.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into delivery plans and driving execution.
• Keep multi-party teams aligned on goals, outcomes, and budget, ensuring shared accountability.
• Proactively identify and mitigate delivery risks and remove blockers with technical credibility.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Fully remote and global, they are transforming into an AI-first organization and are named on GP Bullhound's Top 100 Next Unicorn list and 2025 Great Place to Work certified.

• Lead end-to-end implementation projects for new and existing customers, ensuring successful deployment and adoption of Swiftly's SaaS solutions.
• Provide technical guidance on data migration, system integrations, and data quality validation, including working with GTFS, AVL, and GPS feeds.
• Collaborate with cross-functional teams to drive platform adoption and deliver exceptional customer experiences.

Swiftly is a transit data platform that helps cities improve public transit efficiency. With over 200 agency clients, the company has a mission-driven culture focused on real-world impact.

• Performs customer facing onboarding activities, including customer discovery, desired outcome creation, and platform training.
• Executes against key onboarding KPIs, including key milestone achievement, response time, and customer satisfaction.
• Works with customers to understand their needs and goals to provide tailored guidance in adoption of Cision platform.

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel. Cision has over 75,000 companies as customers.

• Engage with area VPs, Directors, and community stakeholders to ensure timely resolution of construction issues.
• Attend city, town, and HOA meetings to address local concerns and collaborate with the Construction Success team.
• Monitor and report daily, weekly, and monthly KPIs, managing systems data and special projects.

Lumos is a fiber optic internet provider formed from the merger of Lumos Networks and North State in 2022, now a joint venture with T-Mobile called T-Fiber. They connect over 475,000 homes and businesses across nine states and aim to reach 12-15 million homes by 2030, with a startup mindset and servant leadership culture.

• Lead and manage all aspects of PBM implementations for new and existing clients from initiation through deployment.
• Partner with key stakeholders like sales, TPAs, and plan sponsors to coordinate project deliverables and timelines.
• Proactively identify risks, facilitate meetings, and ensure successful implementation outcomes exceed customer expectations.

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience, growing quickly with a tight-knit culture based on the 'outward mindset' philosophy emphasizing empathy and mutual respect.

• Deliver end-to-end implementation and upgrade projects, ensuring alignment with customer requirements.
• Provide onsite and remote consulting services, including system installation and configuration.
• Conduct client training sessions to support effective adoption of solutions and best practices.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Oversee delivery of Keeper's software for customer deployments, tailoring solutions to meet specific needs.
• Provide continuous technical support and proactively resolve project risks.
• Manage multiple implementation projects concurrently, ensuring timely delivery and clear communication.

Keeper Security is a fast-growing cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. The company is recognized for innovation in the Gartner Magic Quadrant and fosters an inclusive culture.

• Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
• Proactively build strong relationships with key contacts of the customer operations organization.
• Drive resolution for escalations, partnering with technical teams to bring issues to resolution.

Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.

• Architect and drive Change Management Strategy for complex enterprise implementations.
• Serve as the trusted advisor to C-level and senior leadership.
• Lead the entire implementation lifecycle from discovery and design to rollout.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system. Gong has more than 5,000 companies around the world and is built on ambitious goals, and passionate people.

• Deliver a quality learning experience and positive client interactions.
• Provide workflow-oriented learning solutions and recommendations on best practices.
• Explain technical complexities of software in a simple manner for all levels.

Lightspeed provides cloud-based software for dealerships in the Powersport, Marine, RV, and Golf Car industries. With over 4,500 dealers across North America, Lightspeed is designed by dealers for dealers and fosters an inclusive, innovative culture.

• Own the client relationship during implementation, conducting stakeholder interviews and ensuring alignment.
• Lead solution deployments with clear project plans, milestones, and risk mitigation.
• Leverage impact metrics to demonstrate ROI and support customer expansion.

Ascertain is building AI agents to automate administrative work for healthcare teams. Backed by Northwell Health and Deerfield Management, they save hundreds of staff hours weekly in major health systems and large specialty groups.

• Lead End-to-End Implementations, drive customer adoption & change management.
• Build the implementation function, collaborate cross-functionally with Product, Engineering, and Customer Success.
• Ensure successful customer launches and translate customer needs into actionable internal requests.

Multitude Insights builds modern tools for public safety agencies. They are backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County.

• Build trusted relationships with customers, learning how each one works and where they want to go.
• Guide new customers through implementation, onboarding, and training to ensure success.
• Support existing customers by answering questions, highlighting features, and conducting business reviews.

We are an AI software and compliance operations platform startup that helps customers build, document, automate, and track recurring workflows. We service over 3k customers globally, are VC-backed, and have a strong remote culture.

• Manage software implementation projects from kickoff to go-live, coordinating cross-functionally.
• Proactively identify project risks and propose alternative solutions to keep timelines on track
• Configure client applications using a no-code flow builder, conduct quality assurance testing.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. They are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

• Own the end-to-end implementation lifecycle for customer deployments.
• Coordinate across internal teams and customer stakeholder groups.
• Identify, document, and escalate implementation risks proactively.

Teramind provides insider risk management and data loss prevention solutions. They have been fully remote since 2014 with diverse, global teams and value new ideas and talent incubation.