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Higher Logic
Higher Logic
3 open remote positions
Higher Logic is a human-focused engagement platform that delivers online communities and communication tools. They are a global company with over 3,000 customers and a team of diverse, authentic people.
Benefits Overview
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Open Positions
Coaches sales professionals through call reviews, role plays, and development plans to improve selling skills. Facilitates engaging onboarding sessions and workshops for new and tenured sellers. Partners with Sales Leadership and People Team to build repeatable coaching and certification programs.
Solution Selling
Coaching
Communication
Presentation
CRM
Provide outstanding technical support and customer service across multiple channels. Troubleshoot and resolve customer issues effectively while documenting interactions. Build positive relationships across teams and meet performance metrics.
Customer Service
Troubleshooting
HTML
CSS
CRM
Create and manage blog posts, ebooks, guides, webinar content, website copy, and organic social media content. Contribute to editorial strategy by identifying audience needs and industry trends, then independently manage projects from concept to promotion. Collaborate with subject matter experts, adapt messaging for different formats and channels, and apply SEO best practices to ensure discoverability.
Content Marketing
Writing And Editing
SEO
Social Media Management
Project Management