Provide remote technical support for hardware, software, and network issues across customer sites and data centers.
Troubleshoot servers, POS equipment, printers, scanners, and connectivity problems involving TCP/IP, DNS, VPNs, and firewalls.
Collaborate with customers, vendors, and internal teams to resolve complex infrastructure issues and maintain service levels.
This company provides infrastructure support services to automotive and retail businesses across the United States. It is a technology-focused organization with a diverse, global team that values innovation, knowledge sharing, and teamwork.
Monitor the software licensing mailbox and respond to all requests, processing service requests to performance standards.
Assist end users with software standards, route tickets to appropriate stakeholders, and coordinate with resellers and sites on complex software deliveries.
Maintain license keys and install packages, update internal tools for software contract management, and support resolution of IT service request issues.
Empower AI provides AI solutions for government federal agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Virginia, it is a 2024 Military Friendly Employer with a culture that supports active-duty and veteran employees.
Lead site surveys, system installation, and cutovers for next-generation Voice Communication Switch systems.
Perform independent system testing, maintenance, and troubleshooting of voice and telecom infrastructure.
Coordinate with engineers and provide on-site customer support and training.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As a leading mission capability integrator, Peraton employs thousands and fosters a culture of innovation and dedication.
Provide frontline technical support for clinical and healthcare software used by healthcare professionals.
Work directly with clinicians, hospital IT teams, and application users to resolve issues.
Take end-to-end ownership of customer cases from investigation through resolution while coordinating escalations.
The company provides clinical and healthcare software solutions to medical professionals. As a partner organization, it focuses on delivering reliable technology that supports clinical teams and healthcare outcomes.
Serve as a hands-on technical expert across both pre-sales and post-sales customer engagements for a workforce management platform.
Lead discovery calls, configure solutions, deliver product demos, training, and implementation guidance, and troubleshoot live production issues.
Work independently in a remote environment while becoming a trusted product expert and key contributor to customer experience.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective, skills-based screening. It uses advanced algorithms to review applications and supports the recruitment process with technology while human decisions remain central.
Coordinate and validate IT asset management purchases and inventory across ODHS/OHA.
Provide technical consultation, training, and support for IT hardware, software, and licensing.
Track and produce metrics related to IT asset management and lead assigned projects.
Oregon Health Authority (OHA) is the state agency focused on public health and health equity in Oregon. As part of Oregon state government, which employs over 40,000 people, OHA values diversity and inclusion in its workplace.
Provide a seamless customer experience and surpass expectations.
Handle all incidents in line with SLA and KPIs.
Collaborate with the team to support IT operations.
Lookers is one of the top three automotive retailers in the UK, representing 32 manufacturer brands across over 150 dealerships. We invest in our people through learning and development, and celebrate success at all levels.
Maintain and monitor client servers, including security patches and backups.
Manage user accounts, access permissions, and resolve connectivity issues.
Deliver customer-focused support and escalate complex technical problems.
DYOPATH is a managed technology services provider that ensures secure, reliable IT for its clients. The company invests in employee growth through training and certifications, emphasizing customer impact and its L.O.V.E. culture.
Provide ongoing SAP Finance application support as part of AMS/Aftercare services.
Investigate, troubleshoot, and resolve incidents and service requests within agreed service levels.
Support Finance processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and related financial processes.
DyFlex is an SAP Platinum Partner delivering fit-for-purpose SAP solutions including implementations, change management, and aftercare support across Australia and New Zealand. It is recognized as a leading partner in the region with a diverse, inclusive, and flexible remote-first team.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Log all service desk interactions, provide first-level support for desktops, laptops, printers, mobile devices, software, and basic network issues.
Escalate issues when necessary, follow up with customers, and continuously improve technical skills through training and certifications.
DYOPATH is an IT service provider offering technical support and managed solutions. The company is recognized for its award-winning culture and invests in employee development, fostering a fun and respectful teamwork environment.