Carry out 1st level support on all IT related equipment. Provide local onsite & remote support for IT issues. Creating incidents when needed in ticketing system and directing tickets to correct local OSS and Global teams. Will be responsible to roll out all Global & Local projects as assigned. Identify & escalate priority issues to IT Management Responsible for IT Clients, Telephony, Mobiles & Events in the region. Any other tasks as assigned by the IT Management team.
Job listings
Eurofins is seeking an enthusiastic IT Field Service Technician for a Second Level / Tier 2 position. This role involves remote desktop support for local and nationwide tickets, in-person support, and occasional Service Desk call overflow coverage. The role supports localized laboratories to provide on-site support 2-4 days a week and provides remote support to labs across North America.
The IT Infrastructure Systems Administrator will be responsible for systems administration for all internal IT compute and storage consumption across Quest, including data center infrastructure, physical infrastructure, and OS compliance. This role involves case management, operational reporting, and collaboration with IT Infrastructure teams to achieve shared goals.
Ashburn Consulting is teaming up with The Washington Metropolitan Area Transit Authority (WMATA) to advance its digital modernization initiatives and providing robust IT services to support its internal workforce. This role involves providing technical support and coordination with the Inventory Team to manage deployment activities including asset retrieval, imaging, data wiping, and asset returns order fulfillment, etc. The Senior Helpdesk Technician will ensure the smooth functioning of IT asset management systems and deployment processes, working remotely for this contract.