Source Job

• Serve as the primary point of contact for tier-1 and tier-2 IT support, resolving issues while maintaining a high standard of customer service.
• Support endpoint deployment and device management across macOS and Windows environments using Kandji and Microsoft Intune.
• Administer onboarding and offboarding workflows, ensuring proper access setup, device provisioning, and secure deprovisioning.

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. They foster a culture of collaboration, creativity, and continuous learning.

• Own and mature the endpoint management strategy across macOS (Jamf Pro) and Windows (Intune).
• Drive endpoint security and compliance, and contribute as a generalist across cloud infrastructure and network security.
• Help build automated, self-service IT experiences and lay the groundwork for a Zero Trust endpoint architecture.

Atlan is the world’s first active metadata platform, helping organisations transform data chaos into clarity and seamless collaboration. Recognized as leaders by Gartner and Forrester and backed by Insight Partners, they are at the forefront of reimagining how humans and data work together.

• Own our identity stack—Okta and Google Workspace—and design a secure, seamless access experience across the company.
• Architect automated joiner, mover, and leaver workflows that provision and deprovision access in minutes—not days.
• Build and manage AI-powered workflows using tools like ChatGPT, Claude, Gemini, n8n, or Zapier to eliminate repetitive IT tasks.

OfficeSpace is an AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. They are a performance-based, PE-backed company with world-class teams operating in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.

• Design, operate, and continuously improve our end-user technology environment at scale.
• Maintain our ITSM Cloud space, identity, endpoint management and manage platforms such as Google Workspace and Slack.
• Collaborate with IT leadership on standards, automation, and platforms to build a fantastic IT Operational department.

Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.

• Administer, optimize, and automate core services.
• Build and maintain integrations using Okta Workflows and Make.com.
• Engineer macOS and Windows endpoints using NinjaOne.

Minted is an online marketplace that empowers independent artists to sell and scale their work. They nurture self-expression, cultivate community, and bring the best in visual art to a global audience, employing 350+ full-time employees.

• Configure and maintain endpoint management baselines in Intune.
• Support hybrid identity systems, including Entra ID and on-premises Active Directory.
• Execute patching and lifecycle workflows for operating systems and common applications.

Sentinel Blue provides enterprise-class cybersecurity to small and medium sized businesses. They foster a fun, dynamic environment, encouraging employees to learn new things and build their skills.

• Provide training and support to IT staff and end-users.
• Prioritize, address, and resolve employee requests via Atlassian, Slack, and Zoom.
• Manage the IT support ticketing system and ensure issues are resolved within set service level agreements (SLAs)

Censys' mission is to be the one place to understand everything on the internet. They deliver real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

• Take ownership of Scribe's internal technology operations for a +200-person globally distributed team.
• Ensure every team member has a seamless, secure, and efficient setup from day one.
• Build IT infrastructure that scales, builds redundancy, thrives in hands-on and cross-functional work.

Scribe's Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. Since its founding in 2019, the company has grown to over 5 million users across 600,000 businesses and has been named a LinkedIn Top Startup.

• Own end-to-end IT operations including device provisioning and troubleshooting.
• Administer identity & access systems such as Google Workspace and Microsoft 365.
• Support IT security & compliance, including endpoint security monitoring and audit preparation.

OpenFX operates in a high-speed, high-trust environment where engineering, operations, risk, and finance teams rely on seamless technology every day. As they scale transaction volume and team size, operational complexity increases, resulting in the need for strong IT operations.

• Own endpoint management across client environments.
• Operate and manage hybrid identity systems.
• Drive patching and lifecycle execution.

Sentinel Blue is dedicated to providing enterprise-class cybersecurity to small and medium-sized businesses. The company fosters a fast-paced, innovative environment that encourages continuous learning and exposure to emerging technologies.

• Oversee the full lifecycle of desktop, laptop, and mobile devices including procurement, deployment, maintenance, and decommissioning.
• Manage and maintain accurate IT asset records using ServiceNow ITOM and CMDB modules.
• Utilize Microsoft Intune and Endpoint Manager for device provisioning, compliance enforcement, and lifecycle management.

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, they use experience, agility, and innovative research strategies to help get drugs to market faster.

• Deploy standard infrastructure components and assist in cloud computing architectures and identity migrations.
• Execute infrastructure tasks using scripting and assist in managing VDI and computing infrastructure in Azure.
• Resolve alerts/tickets in a timely fashion and participate in the On-Call rotation; support root-cause analysis activities.

Aledade exists to empower the most transformational part of our health care landscape - independent primary care. They were founded in 2014 and have become the largest network of independent primary care in the country, helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Aledade has a collaborative, inclusive and remote-first culture.

• Providing technical support and troubleshooting across company systems.
• Diagnosing and resolving technical issues for end-users.
• Managing user accounts, permissions, and access controls.

KOHO aims to improve financial services for Canadians by offering transparent products without hidden fees. They foster a remote-first, autonomous culture focused on impact and trust, encouraging work-life integration and valuing clarity and bold thinking.

• Lead infrastructure, security, and IT operations across all clinics and corporate environments.
• Support 700+ employees across 65+ locations and build the operational discipline required for a multi state healthcare platform.
• Manage a lean internal team and external partners, establish clear standards, and create repeatable processes.

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. With over 60 clinics across 7 states, they’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.

• Administer and support core IT systems like our Identity Provider, SSO systems, Google Workspace, and device MDM
• Manage user lifecycle across systems in collaboration with HR and Security teams
• Serve as the primary escalation point for IT requests and incidents

Transcend is the compliance layer for customer data, enabling enterprises to activate AI responsibly and at scale. We're growing quickly, backed by top-tier investors and we are proud to serve some of the world's most iconic brands.

• Own day-to-day operational support: devices, SaaS admin, access management, and troubleshooting across a globally distributed team
• Build and maintain automation for access provisioning, onboarding, offboarding, and common support workflows
• Contribute to IaC using Terraform or similar tooling for SaaS configuration management

Buildkite's mission is to unblock every developer on the planet. Their CI/CD platform is the infrastructure that teams at Uber, OpenAI, Shopify, Airbnb, and Canva rely on to ship software at scale. Buildkite has been remote-first since 2013 with a small team, high standards, and real ownership.

• Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.
• Oversee the design, implementation, and maintenance of enterprise IT infrastructure.
• Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).

AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. They have earned a stellar reputation by taking service and support to the next level, delivering an award-winning customer experience and have delivered 20 years of outstanding service.

• Provide white glove support to employees, executives, and VIPs.
• Manage complex Level 2/3 issues and coordinate with Level 1 MSP to ensure timely resolution.
• Support OS upgrades, device refreshes, offsite deployments, and other strategic initiatives.

Immunovant is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As a trailblazer in anti-FcRn technology, we are developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases.

• Perform troubleshooting and resolve issues for core systems, internal developments, and vendor integrations.
• Assist in designing, testing, and documenting configuration solutions and evaluating departmental workflows for better efficiency.
• Participate in the full software lifecycle, from defining project scope and gathering requirements to implementing tactical plan projects.

• Corporate IT and employee enablement
• SaaS application and access management
• Execution and monitoring of SOC 2, HIPAA, and HITRUST compliance (using Vanta)

9amHealth is a specialized cardiometabolic care company that provides custom care plans, prescription medications, and expert guidance to help members live healthier. Backed by 7Wire Ventures, Human Capital, Founders Fund, and others, with a total funding of 25 million dollars, they are on a growth trajectory to achieve a more connected care approach for cardiometabolic health.