EndPoint Infrastructure Analyst (Infrastructure Analyst)

Endpoint Engineering:

• Designs and implements desktop virtualization images as required to meet the various missions of OHSU.
• Develops processes to manage the integration of new applications into existing systems and software throughout the enterprise.
• Develops and maintains high availability server infrastructure that is used to distribute software packages to endpoints.

System Analysis:

• Provides collection, analysis and interpretation of the various business processes affected by endpoint deployment and management.
• Completes complex troubleshooting for incidents solved by endpoint management solutions or other incidents as directed by FTS management.
• Analyzes system parameters and provides recommendations and implement solutions for scalability and performance improvement as pertaining to client endpoints.

System Administration:

• Installs, configures, troubleshoots and repairs endpoint management server hardware, software and operating systems including Windows, Macintosh, and Linux, following established change management processes.
• Develops and documents system backup schedules and procedures coordinating with managers and administrators from other teams.
• Performs system recovery and security breach mitigation procedures.