Senior Client Services Technician
Benefits
Unlimited PTO
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End User & VIP Support:
- Provide white glove support to employees, executives, and VIPs.
- Manage employee lifecycle changes (joiner, mover, leaver) including New Hire Orientation.
- Manage user accounts and groups via Active Directory, Okta, and Entra ID.
Special Projects & Change Management:
- Support OS upgrades, device refreshes, offsite deployments, and other strategic initiatives.
- Follow change management best practices to help users ease into changes.
- Identify opportunities to improve processes, documentation, and service delivery.
Technical Responsibilities:
- Support and administer: Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Office apps)
- Troubleshoot hardware, software, and network issues for laptops and mobile devices.
- Maintain accurate asset records and assist with device lifecycle management.
Immunovant, Inc.
Immunovant is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As a trailblazer in anti-FcRn technology, we are developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases.