As part of the Information Technology team, you will provide first level support for PC's/Laptops, Tablets, Video Conferencing Hardware, as well as printers for our Corporate Remote workers. You'll troubleshoot problems, set up new accounts, adjust permissions, set up new systems, and decommission old equipment in a fast-paced environment.

As a Level 1 Support Analyst, you’ll be the first point of contact for clients needing technical support, handling first level requests efficiently and professionally. You’ll also escalate issues to senior team members when needed, ensuring prompt resolution.