Serve as the go-to technical resource for various IT-related issues.
Tackle mid-level challenges and collaborate with IT teams for escalations.
Mentor Level 1 analysts through coaching and continuous learning.
DYOPATH is dedicated to providing exceptional IT support and solutions. They foster a collaborative and uplifting environment guided by their L.O.V.E. philosophy (Living Our Values Every Day).
Oversee the full lifecycle of desktop, laptop, and mobile devices including procurement, deployment, maintenance, and decommissioning.
Manage and maintain accurate IT asset records using ServiceNow ITOM and CMDB modules.
Utilize Microsoft Intune and Endpoint Manager for device provisioning, compliance enforcement, and lifecycle management.
Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, they use experience, agility, and innovative research strategies to help get drugs to market faster.
Provide white glove support to employees, executives, and VIPs.
Manage complex Level 2/3 issues and coordinate with Level 1 MSP to ensure timely resolution.
Support OS upgrades, device refreshes, offsite deployments, and other strategic initiatives.
Immunovant is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As a trailblazer in anti-FcRn technology, we are developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases.