IT Manager

Why This Role Matters:

• Centralize our core IT infrastructure including onboarding, offboarding, device management, tool administration.
• Take ownership of Scribe's internal technology operations for a +200-person globally distributed team.
• Build the systems, processes, and standards that make everything work seamlessly.

About The Role:

• Own the full scope of internal IT operations — partnering closely with our Operations, Information Security, People, and Engineering teams.
• Take ownership of the end-to-end employee technology lifecycle — onboarding, offboarding, device provisioning, account setup, and access management.
• Serve as the primary point of contact for internal IT support, troubleshooting hardware, software, and connectivity issues for both remote and in-office employees.

What Makes You A Great Fit:

• Our teammates are your customers, you thrive making their lives better.
• You are organized, proactive, and takes real ownership of the employee technology experience — you don't just fix problems, you build systems that prevent them.
• You're the kind of person who sees a manual process and immediately starts thinking about how to automate it, document it, and make it scale.