Responsible for managing helpdesk and technical support tasks, which involves troubleshooting issues, maintaining IT systems, and ensuring smooth operations; strong problem-solving skills and expertise in various technologies are needed for this position, which may transition into a full-time role based on performance.

Lead and optimize our digital workplace tools, ensuring seamless and secure collaboration across the organization. Manage, evolve, and drive adoption of platforms including Zoom, Slack, Google Workspace, Microsoft 365, Miro, Lucid, Asana, Glean, Simpler, and DoControl. Partner with security and compliance teams to enforce governance, access control, and data protection policies across platforms.

As an IT Specialist, you will ensure our team has seamless access to the software, hardware, and support they need to be productive, owning IT onboarding and offboarding, managing company devices, and providing hands-on technical support. This role is critical in enabling our teams to work efficiently.

Postscript is seeking a motivated and detail-oriented IT Support Technician/Specialist to join their IT team. The successful candidate will be responsible for responding to, triaging, and resolving IT Help Desk tickets, assisting with day-to-day IT requests, and providing technical support to end users.

Provide technical support for hardware and software systems across our local office and remote staff and manage, maintain, and troubleshoot Zoom Rooms and AV equipment. Troubleshoot a wide range of technical issues, including computers, mobile devices, printers, and network connectivity. Assist with software and hardware installations and upgrades.