IT Support Specialist

Project:

• Support internal staff and external users.
• Ensure a smooth and reliable technology experience.
• Manage software licenses and maintain hardware inventory.

Qualifications:

• Experience with Mac OS X devices and PC environments.
• Familiarity with Slack, Zoom, Intercom, and Google Workspace.
• Strong written and spoken English skills.

Position:

• Manage incoming requests through the ticketing system.
• Prioritize and resolve issues efficiently.
• Implement and document IT support best practices.

Our offer:

• Educational resources
• Supportive and collaborative environment
• Personal growth