The Tier 2 IT Support & Systems Administrator combines responsibilities of a Tier 2 external support technician with those of an internal IT systems administrator. This role handles a mix of external customer support requests and internal IT support for remote employees, ensuring smooth day-to-day technology operations. Success requires strong problem-solving skills and excellent communication.
As Director, IT, you will report to the SVP Engineering, leading the IT team and securing the technology employees use, including laptops, identity and access management, collaboration platforms, and technical office infrastructure. This role involves scaling systems, improving reliability, and reducing manual work, shaping the technical direction of employee technology at Splice while helping the team grow. Partner with teams to improve productivity and protect company data.
As a IT Support Assistant at Cresteo, you'll be instrumental in developing and maintaining software solutions, working with a varied technology stack, and ensuring that our products are functional, efficient, reliable, and scalable.
Help the IT & Cybersecurity team make sure the computer systems in our organization are running smoothly and securely, as well as enabling the employees to perform their best by having the right hardware and access level across sub-set of tools. Automate repetitive tasks to improve processes impacting other teams.
Core engineering and design of our Azure Endpoint Manager and Intune MDM environment. Proactively keep up to date with Azure Virtual Device updates and best practices. Must be proficient with Nerdio AVD Enterprise management. Refresh laptop/desktop and AVD images on regular bases and work with other departments in the creation of AVD Desktops that fit their needs.