Serve as the primary point of contact for tier-1 and tier-2 IT support, resolving issues while maintaining a high standard of customer service.
Support endpoint deployment and device management across macOS and Windows environments using Kandji and Microsoft Intune.
Administer onboarding and offboarding workflows, ensuring proper access setup, device provisioning, and secure deprovisioning.
Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. They foster a culture of collaboration, creativity, and continuous learning.
Take ownership of Scribe's internal technology operations for a +200-person globally distributed team.
Ensure every team member has a seamless, secure, and efficient setup from day one.
Build IT infrastructure that scales, builds redundancy, thrives in hands-on and cross-functional work.
Scribe's Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. Since its founding in 2019, the company has grown to over 5 million users across 600,000 businesses and has been named a LinkedIn Top Startup.
Own and evolve the global endpoint, workplace, and corporate network technology ecosystem.
Deliver a secure, scalable, and seamless employee experience.
Work at the intersection of IT, Security, Networking, and Employee Experience.
Tide provides business accounts and administrative solutions for SMEs, helping them save time and money. They have over 1.8 million members globally and are diversity champions, with offices in multiple countries.
Streamline IT Systems: Evaluate and implement centralized identity and access management tools to simplify logins and strengthen security.
Password & Access Management: Lead the rollout of a password manager and define policies for account access, permissions, and credentials.
Device Lifecycle Management: Oversee company hardware- ordering, setup, shipping, retrieval, and inventory tracking for new hires and departing employees.
Deepgram is the leading platform for Voice AI, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). They have more than 200,000 developers and 1,300+ organizations building voice offerings, backed by a recent Series C and having processed over 50,000 years of audio.
Partner with Account Executives to uncover technical pain points related to global IT equipment deployment.
Design and present tailored IT solution packages, including device procurement models and HRIS integrations.
Act as the technical voice and translate customer workflows into configurations within Deel’s IT platform.
Deel is an all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. They are among the largest globally distributed companies, with a team of 7,000 spanning more than 100 countries and a dynamic culture.
Lead a global team of engineers to deliver high-performing identity and endpoint services.
Administer and optimize the Microsoft 365 tenant and associated collaboration tools.
Work closely with SecOps to implement Zero Trust principles, Conditional Access, and Defender integration.
Precision Medicine Group is a company that works with life sciences companies to help them develop and commercialize new products. They are an equal opportunity employer who values diversity.
Lead the administration of Okta and Google Workspace and architect automated provisioning/deprovisioning workflows.
Own the Jamf Pro/Intune environment to maintain a Zero-Touch hardware lifecycle.
Provide dedicated IT support and oversight during Pacific Time business hours.
Subsplash is an award-winning team committed to humility, innovation, and excellence, building The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses. With over 280 employees, they've won awards for their mobile experience and impact.
Deliver front‑line support through our IT Helpdesk Jira project.
Support key employee and device lifecycle workflows.
Exposed to IT engineering work by pairing with IAM and Client Platform engineers.
SandboxAQ delivers AI solutions that address some of the world's greatest challenges. They are a global team that is tech-focused and includes experts in AI, chemistry, cybersecurity, physics, mathematics, medicine, engineering, and other specialties.
Support a culture of safety, security, and compliance in all aspects of IT Operations activities.
Support enterprise applications across the Pacvue brands (Okta, Slack Enterprise, M365, Atlassian Suite, GitHub, etc)
Tier 1 triage and resolution of IT application and hardware issues; act as an escalation point to higher tier support as needed, in 24/7 environment
Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. They help the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes.
Own internal IT systems and operations, including laptop lifecycle management across multiple countries.
Build and maintain automation workflows to remove repetitive IT tasks.
Experiment with and roll out AI-assisted solutions for IT support and internal operations.
saas.group turbocharges promising B2B SaaS ventures, unlocking their full potential by acquiring and polishing small software treasures into industry stars. They are a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries rewriting the playbook on SaaS innovation and collaboration.
Own IT operations end-to-end, including service delivery and employee support in a remote-first environment.
Administer and continuously improve identity and access management across core systems.
Maintain and strengthen IT security and SOC 2-aligned operational controls, including vendor/software security reviews.
Pulley's mission is to make it easier for anyone to start a company by providing cap table management tools that help companies better understand and optimize their equity for the long term. They are a fast-growing company with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam, and are backed by top investors like Founders' Fund, Stripe, and General Catalyst.
Take full ownership of executive devices, accounts, networks, and workflows, ensuring they’re secure, reliable, and tailored to how leaders actually work.
Implement and maintain enhanced security controls for executive systems, securing home offices, travel setups, and temporary workspaces without adding unnecessary friction.
Lead rapid response to executive-impacting incidents, making clear tradeoffs, restoring service quickly, and coordinating closely with IT, Security, and Engineering teams.
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs to make the staff faster, smarter, and more efficient. The company was founded in 2019, has raised $320m+ from top-tier investors and is valued at $2.15B.
Provide exceptional customer service for technical support via phone, e-mail and online requests.
Represent the customer to ensure serviceability and product quality, and track, prioritize, resolve, and incorporate issues into product releases.
Assist customers in the installation and deployment of Keeper’s software products, and track and monitor all support cases to ensure timely resolution and follow-up.
Keeper Security is a cybersecurity software company that protects organizations and people in over 150 countries. They are a pioneer of zero-knowledge and zero-trust security that is built for any IT environment providing an AI-enabled, cloud-native platform that protects users, devices, and infrastructure from cyber attacks.
You will play a vital role in ensuring our internal infrastructure is secure, efficient, and scalable.
You will drive the design and implementation of automated workflows across a critical SaaS ecosystem.
You will eliminate manual "toil," streamline lifecycle processes, and harden our device management infrastructure.
Rula's mission is to help patients access quality mental healthcare by treating the whole person. They are a remote-first company that strives to create a world where mental health is embraced as an integral part of one's overall well-being and making a positive impact on the lives of those struggling with mental health.
Help design, operate, and continuously improve our end-user technology environment at scale.
Stabilise and evolve platforms such as Google Workspace, Slack, ITSM tooling, Zoom, and much more.
Identify opportunities to reduce manual work through Workflow automation API integrations.
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are pioneers of meaningful AI, using data and AI to solve big issues in telecommunications, water management, healthcare, and more, underpinned by over 300 engineers and scientists.
Own and mature the endpoint management strategy across macOS (Jamf Pro) and Windows (Intune).
Drive endpoint security and compliance, and contribute as a generalist across cloud infrastructure and network security.
Help build automated, self-service IT experiences and lay the groundwork for a Zero Trust endpoint architecture.
Atlan is the world’s first active metadata platform, helping organisations transform data chaos into clarity and seamless collaboration. Recognized as leaders by Gartner and Forrester and backed by Insight Partners, they are at the forefront of reimagining how humans and data work together.